08/26/2026 updated
100 % available
Cloud & Systems Engineer
Kuliyapitiya, Sri Lanka
Only remote
BSc (Hons) Computer Networks & Security - Wrexham University, UK (Second Class Upper Division)About me
A Passionate systems engineer committed to continuous learning and staying ahead of emerging technologies. Eager to leverage my skills to solve real-world challenges and contribute to innovation.
Active DirectorySystems EngineeringMicrosoft AzureCloud ComputingCloud EngineeringConfiguration ManagementInternet Information Services (IIS)IT Service ManagementWindows ServersAzure Active DirectoryCloud ServicesServer AdministrationCloud TechnologiesMicrosoft InTuneMicrosoft Teams
Cloud & Identity Management
Expertise in Microsoft Azure, Azure DevOps, Microsoft Entra ID, Active Directory, and Microsoft 365. Administration and configuration of cloud environments including identity management, synchronization, and migration using Microsoft Cloud Sync.
Endpoint Management
Proficiency in Microsoft Intune, SCCM, and NinjaOne for unified endpoint management. Deployment, configuration, and troubleshooting of endpoint devices, including patch management through Automatic Deployment Rules (ADR) ensuring over 90% compliance.
IT Security & Monitoring
Knowledge of security tools including Sophos Antivirus, Microsoft Defender, and Check Point solutions. Monitoring of IT environments using SCOM and Wazuh, with hands-on experience in endpoint protection and compliance management.
Networking & Infrastructure
Skills in DNS, DHCP, WSUS, and Proxy Management. Configuration and maintenance of network infrastructure including routers, access points, and switches, as well as troubleshooting network issues.
IT Service Management
Experience with HaloPSA, ManageEngine ServiceDesk Plus, and SCSM for IT service management and monitoring. Provision of L2/L3 support and escalation support to L1 engineers.
VoIP & Communication Platforms
Hands-on experience with Microsoft Teams Phone, 3CX, and 8x8 VoIP platforms. Support and troubleshooting of communication systems for local and international companies.
Operating Systems Administration
Administration of Windows Server and RedHat Linux environments. Conducting regular server health checks for AD, WSUS, Exchange, FS, CA, SCCM, and Linux web servers.
Database Management
Working knowledge of MS SQL, SQL, and SSMS. Support and troubleshooting of SFA and POS software applications using IIS and SQL Server.
Experience
Professional experience0 - 5 years
Freelancer since2022
Languages
EnglishFluent
Project history
Responsible for providing managed IT services to over 30 local and international companies, supporting Microsoft 365, Intune, Azure, Active Directory, Exchange, Entra ID, and VoIP platforms including 3CX, 8x8, and Microsoft Teams Phone. Troubleshooting infrastructure, network, server, and cloud-related issues, managing endpoint security through Check Point solutions, and utilizing HaloPSA and NinjaOne for service management and monitoring. Providing technical guidance and escalation support to L1 engineers.
Implemented SCCM server with secondary site architecture across 3 countries, configured separate scopes and ADRs (Automatic Deployment Rules) for software and patch management.
Performed Active Directory user migrations using Microsoft Cloud Sync, including soft matching of existing cloud accounts to on-premises identities to ensure seamless synchronization and user continuity.
Certificates
az800
Microsoft2024
az801
Microsoft2024
MD102
Microsoft2024
SC900
Microsoft2024
AZ900
Microsoft2024
RHCSA
Redhat2023