08/12/2025 updated

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Workload Scheduler Analyst with 9+ years of IT support experience

Caloocan City, Philippines
Only remote
Bachelor of Science in Computer Engineering
Caloocan City, Philippines
Only remote
Bachelor of Science in Computer Engineering

Profile attachments

Crizar_Rodriguez_Resume v3.pdf

Technical SupportIBM System IBackup DevicesBankingBusiness ProcessesUnixContent ManagementDrilling OperationsCryptographyData IntegrityData RecoveryDisaster RecoveryRecords ManagementFile TransferSystem MonitorIncident ManagementIssue Tracking SystemsJob SchedulingUnix ShellLog AnalysisSQL DatabasesStock ControlSchedulingRoot Cause AnalysisEnterprise Application PlatformTeam ManagementSafety PrinciplesServicenowControl M
Batch Job Scheduling
Expertise in IBM Workload Scheduler and Control-M for managing batch operations, scheduling, and monitoring critical business processes with focus on SLA adherence.

Unix Scripting & SQL
Advanced skills in Unix shell scripting for batch job processing and SQL scripting for data integrity checks and error resolution.

Incident Management
Proficiency in troubleshooting systems, performing root cause analysis, and resolving incidents using ticketing systems like Remedy and ServiceNow.

File Transfer Management
Experience with secure file transfers using CrushFTP and implementing encryption key setups to maintain data security protocols.

System Monitoring
Skills in system alerts, log analysis, and troubleshooting to identify and resolve technical issues proactively.

Data Recovery
Knowledge of backup procedures, disaster recovery drills, and data restoration using tools like AS/400 consoles.

Enterprise Software
Experience with various enterprise systems including IBM OpenVMS, 1C: Enterprise for inventory management, and banking systems like Finacle and TranzWare CMS.
 

Experience

Professional experience10+ years
Freelancer since2023

Languages

EnglishFluent

Project history

Workload Scheduler Analyst

TENERITY PHILIPPINES CORP.
Manage batch scheduling, incident resolution, and job automation using IBM Workload Scheduler and OpenVMS. Troubleshoot job failures, perform root cause analysis, and process file transfer requests using CrushFTP while maintaining data security protocols.

Associate Operations Analyst

MANULIFE
Supported 24/7 batch operations, ensuring SLA adherence for payroll and critical business processes. Performed SQL scripting for data integrity checks and coordinated change management processes in CA Workload Automation.

Quality Controller

AWOK
Inspected and tested returned items for quality control, managed warranty claims, and utilized 1C: Enterprise for accurate inventory management and stock updates.

Smart Products Service Technician

EXTRA (UNITED ELECTRONICS CO.)
Provided technical support for electronic devices, diagnosed and repaired mobile and desktop devices, and communicated with customers regarding warranty processes.

Computer Operator

CHINA BANKING CORPORATION
Executed daily batch jobs for banking systems using Finacle and TranzWare CMS, conducted disaster recovery drills, and managed backups using AS/400 consoles.

Computer Operator II

JARDINE DIRECT COMPANY INC.
Conducted batch job processing using Unix shell scripts and Control-M, assisted with data loading and backups, and executed end-of-day processing using scheduling software.

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