10/19/2026 updated
100 % available
Customer Education & Product Content Designer
Uyo, Nigeria
Only remote
Higher National Diploma (HND) in MicrobiologyAbout me
Hi I'm Edikan... I turn confusing product features into content people can actually use. I combine product research, writing and visual design to spot user friction, explain the product simply, and create education that helps users move from “What is this?” to “I know what to do.”
Product Education & Customer Education
Creation of simple, clear educational content that helps users understand product features, discover overlooked functionalities, and make better use of products through guides, visual explainers, videos, and social content.
Content Writing
Writing of clear, audience-focused content for websites, social media, blogs, product documentation, and marketing channels, including promotional content and product feature explanations.
Visual Product Explainers & Educational Videos
Production of visual explainers and educational videos, including voiceovers, that translate complex product information into easy-to-understand formats for diverse audiences.
Product Research
In-depth research of SaaS and other products to understand features, user needs, and potential points of confusion, forming the basis for targeted educational content.
Simplifying Complex Information
Transformation of complicated technical and product information into accessible, easy-to-understand content suitable for a wide range of users.
Graphic Design
Creation of visual materials and graphics to support product education and content delivery across multiple formats and channels.
How-to Guides and Tutorials
Development of step-by-step how-to guides and tutorials that walk users through product features and help them get the most value from a product.
Social Media Content Creation
Creation of social media content, captions, and promotional materials tailored to different audiences and platforms.
Product Feature Explanations
Clear explanation of product features and their value to users, helping customers understand not only what a product does but also why each feature is useful.
Creation of simple, clear educational content that helps users understand product features, discover overlooked functionalities, and make better use of products through guides, visual explainers, videos, and social content.
Content Writing
Writing of clear, audience-focused content for websites, social media, blogs, product documentation, and marketing channels, including promotional content and product feature explanations.
Visual Product Explainers & Educational Videos
Production of visual explainers and educational videos, including voiceovers, that translate complex product information into easy-to-understand formats for diverse audiences.
Product Research
In-depth research of SaaS and other products to understand features, user needs, and potential points of confusion, forming the basis for targeted educational content.
Simplifying Complex Information
Transformation of complicated technical and product information into accessible, easy-to-understand content suitable for a wide range of users.
Graphic Design
Creation of visual materials and graphics to support product education and content delivery across multiple formats and channels.
How-to Guides and Tutorials
Development of step-by-step how-to guides and tutorials that walk users through product features and help them get the most value from a product.
Social Media Content Creation
Creation of social media content, captions, and promotional materials tailored to different audiences and platforms.
Product Feature Explanations
Clear explanation of product features and their value to users, helping customers understand not only what a product does but also why each feature is useful.
Experience
Professional experience0 - 5 years
Freelancer since2025
Languages
EnglishFluent
Project history
Study of SaaS products to understand how features work and what users need to know. Creation of visual explainers, guides, videos, and educational content based on real product features. Research of products such as Habitica and Tally to create educational content. Focus on helping users discover and understand product features and their value.
Creation of written content for bulletins, announcements, and social media. Production of voiceovers for promotional videos. Collaboration with the media and communications team on content planning and production.
Writing of clear, audience-focused content for websites, social media, and blogs. Research of financial and investment topics and transformation into easy-to-understand content. Creation of social media content and captions for different audiences. Management of content schedules and communication tasks remotely.