12/02/2025 updated
100 % available
Customer Service and Digital Management Specialist
caba, Argentina
Only remote
High School DiplomaUser Experience (UX)Final Cut ProCustomer Relationship ManagementBusiness AdministrationBusiness SoftwareClaim ProcessingServicio al ClienteCommunity ManagementContent CreationGraphic DesignSocial MediaBrandingDigital ManagementPublishingContent Strategy
Digital Tools and Software Proficiency
Advanced knowledge in ChatGPT, Canva, Meta Business Suite, Capcut, Excel, PowerPoint, MercadoLibre, and Word for digital content creation and business management
Social Media Management
Expertise in Instagram content strategy development, community engagement, and brand identity alignment through visual content creation
Customer Service Excellence
Proven ability in providing personalized customer assistance, managing claims and returns with empathy and efficiency
Content Strategy Development
Experience in designing and implementing social media content strategies to increase community engagement
Multi-platform Communication
Skilled in handling customer inquiries across Instagram, WhatsApp, and MercadoLibre platforms
Visual Content Creation
Ability to create and publish visually appealing posts aligned with brand identity
Customer Relationship Management
Experience in fostering customer interactions through timely responses and engagement dynamics
UX/UI Design
Currently studying UX/UI Design at Coderhouse with focus on user experience optimization
Advanced knowledge in ChatGPT, Canva, Meta Business Suite, Capcut, Excel, PowerPoint, MercadoLibre, and Word for digital content creation and business management
Social Media Management
Expertise in Instagram content strategy development, community engagement, and brand identity alignment through visual content creation
Customer Service Excellence
Proven ability in providing personalized customer assistance, managing claims and returns with empathy and efficiency
Content Strategy Development
Experience in designing and implementing social media content strategies to increase community engagement
Multi-platform Communication
Skilled in handling customer inquiries across Instagram, WhatsApp, and MercadoLibre platforms
Visual Content Creation
Ability to create and publish visually appealing posts aligned with brand identity
Customer Relationship Management
Experience in fostering customer interactions through timely responses and engagement dynamics
UX/UI Design
Currently studying UX/UI Design at Coderhouse with focus on user experience optimization
Languages
EnglishFluentSpanishNative speaker
Project history
Provided personalized assistance, solving inquiries and ensuring a positive experience for every customer. Managed claims and returns with empathy and efficiency, maintaining a professional and friendly environment.
Handled inquiries via Instagram, WhatsApp, and Mercado Libre, offering quick, friendly, and effective responses. Designed and implemented Instagram content strategies, increasing community engagement. Created and published visually appealing posts aligned with the brand's identity.