10/15/2025 updated
100 % available
Customer Service Professional with Sales and Technical Engineering Background
Caloocan City, Philippines
Only remote
BS in Civil EngineeringAutoCADCustomer Relationship ManagementServicio al ClienteCloud ComputingSalesSales ProcessAdministrative OperationsLegal KnowledgeLegal DocumentationGsuiteCustomer AcquisitionETABS
Customer Service Excellence
Expertise in resolving customer inquiries with high satisfaction ratings and building strong client relationships
Legal Documentation Processing
Proficiency in processing legal documents with accuracy and coordinating with government offices
Technical Engineering Tools
Knowledge of AutoCAD and ETABS for technical solutions and engineering applications
Sales Support
Experience in sales processes and customer acquisition strategies
Administrative Skills
Competency in administrative tasks and organizational processes
Communication Skills
Strong verbal and written communication abilities for client interaction
Google Workspace
Proficiency in Google productivity tools and cloud-based collaboration
Leadership and Organizational Skills
Ability to lead teams and organize complex projects effectively
Expertise in resolving customer inquiries with high satisfaction ratings and building strong client relationships
Legal Documentation Processing
Proficiency in processing legal documents with accuracy and coordinating with government offices
Technical Engineering Tools
Knowledge of AutoCAD and ETABS for technical solutions and engineering applications
Sales Support
Experience in sales processes and customer acquisition strategies
Administrative Skills
Competency in administrative tasks and organizational processes
Communication Skills
Strong verbal and written communication abilities for client interaction
Google Workspace
Proficiency in Google productivity tools and cloud-based collaboration
Leadership and Organizational Skills
Ability to lead teams and organize complex projects effectively
Experience
Professional experience0 - 5 years
Freelancer since2022
Languages
EnglishFluentItalianBasic knowledge
Project history
Processed 200+ legal documents with accuracy and efficiency. Coordinated with government offices, reducing processing time by 20%.
Resolved an average of 50+ customer inquiries daily via non-voice channels. Achieved a 95% customer satisfaction rating during tenure.
Offered quality motorcycle parts, accessories, and maintenance services at affordable prices. Committed to excellent customer service and reliable solutions for every rider's needs.