10/22/2025 updated

**** ******** ****
100 % available

Customer Service Representative & German Language Specialist

Hurghada, Egypt
Only remote
Deutsche Evangelische Oberschule Kairo
Hurghada, Egypt
Only remote
Deutsche Evangelische Oberschule Kairo

Profile attachments

Updated CV Hisham 2025.pdf

About me

Deutschunterricht 路 Arabischunterricht 路 脺bersetzung Deutsch Arabisch Englisch 路 Voice Over 路 Kundenbetreuung 路 Sprachtraining 路 Online-Unterricht 路 Muttersprachler Deutsch/Arabisch

German StudiesArabicTeachingMultilingualismBusiness EnglishServicio al ClienteRecruitmentMarketingTime ManagementFirst Certificate in EnglishFlexible WorkingTeam Management
Customer Service Excellence
Extensive experience in customer care and complaint handling across multiple companies including Vodafone, Teleperformance, and Naos Marketing

German Language Proficiency
Native-level German language skills with professional experience as German teacher and operations specialist

Multilingual Communication
Fluent communication in Arabic, German, and English with proven ability to work in international environments

Leadership and Team Management
Strong leadership capabilities with experience in decision making and team coordination

Time Management
Proven ability to manage multiple tasks and work efficiently under pressure

Talent Acquisition
Experience in German talent acquisition and recruitment processes

Real Estate Operations
Professional experience as real estate broker with market knowledge

Educational Training
Teaching experience with ability to transfer knowledge and train others

Adaptability
Flexible approach to work with strong adaptation skills in various environments

Experience

Professional experience10+ years
Freelancer since2023

Languages

ArabicNative speakerGermanNative speakerEnglishFluent

Project history

Private German + Arabic tutor

Freelancing
Providing private tutoring services in German and Arabic languages

Customer care representative (complaint department)

Vodafone Intelligent Solutions
Handling customer complaints and providing customer service solutions

Real estate broker

Iris Real Estate
Temporary project as real estate broker

German talent acquisition

Career Community
Temporary project focused on German talent acquisition

German operations specialist

Goldstern GmbH
Specialized in German operations and business processes

German Operations Specialist

Le Mans Group
Handling German operations and specialized tasks

German Recruiter & Talent acquisition

Career Community
Temporary project focused on German recruitment and talent acquisition

Customer Care Representative

Centro Solutions
Providing customer service and support

Customer Care Representative

Naos Marketing
Customer service and marketing support

Customer Care Representative

Teleperformance
Customer service and support operations

German Teacher

El Kerdasy Language School
Teaching German language to students

Private German Teacher

Freelancer
Private tutoring in German language

Customer Care Representative

Sykes Enterprises
Customer service and support

Customer Care Representative

Vodafone
Customer service and support

Sales & Customer Care Representative

Nautix Ltd
Sales and customer service operations

Portfolio


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