10/27/2025 updated
100 % available
Customer Service Representative with German Language Skills
Tanger, Morocco Vocational School for Food Industry
Sales PromotionArabicServicio al ClienteSalesGeneral Administrative SupportHospitalityProject ManagementEntertainment and Tourism ManagementSales OperationsAdministrative OperationsCustomer SupportRemote SupportMultilingualismClient OnboardingTourism
Customer Service Excellence
Professional customer support and sales assistance with expertise in handling inquiries, complaints, and service issues across multiple industries including tourism and hospitality
Multilingual Communication
Native proficiency in Arabic and German with upper intermediate English skills enabling effective communication with international clients
Administrative Operations
Strong organizational skills in maintaining accurate records, handling reservations, bookings, and coordinating administrative duties across departments
Sales and Promotion
Experience in promoting and selling travel packages and additional services to customers
Team Collaboration
Ability to work effectively in team environments and contribute to positive workplace atmosphere
Problem Resolution
Skills in resolving service issues and providing clear, accurate information to customers
Independent Work Management
Capability to work independently and handle responsibilities under pressure
Guest Relations
Experience in welcoming and assisting guests in hospitality settings ensuring pleasant experiences
Professional customer support and sales assistance with expertise in handling inquiries, complaints, and service issues across multiple industries including tourism and hospitality
Multilingual Communication
Native proficiency in Arabic and German with upper intermediate English skills enabling effective communication with international clients
Administrative Operations
Strong organizational skills in maintaining accurate records, handling reservations, bookings, and coordinating administrative duties across departments
Sales and Promotion
Experience in promoting and selling travel packages and additional services to customers
Team Collaboration
Ability to work effectively in team environments and contribute to positive workplace atmosphere
Problem Resolution
Skills in resolving service issues and providing clear, accurate information to customers
Independent Work Management
Capability to work independently and handle responsibilities under pressure
Guest Relations
Experience in welcoming and assisting guests in hospitality settings ensuring pleasant experiences
Languages
ArabicGoodGermanNative speakerEnglishFluentFrenchBasic knowledge
Project history
Provided customer support and sales assistance for German-speaking clients, handled bookings, complaints, and travel-related inquiries, promoted and sold travel packages and additional services
Responded to client inquiries and resolved issues with professionalism, maintained accurate records and supported administrative operations, contributed to a positive and efficient team environment
Assisted passengers with booking and organizing shore excursions, delivered outstanding service to international guests, collaborated closely with the ship's management team