10/16/2026 updated

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Customer Service & Sales Professional | Social Media | Remote Support

ajman, United Arab Emirates
Only remote
Secondary Education - Economic Sciences (Baccalaureate level, diploma not obtained)
ajman, United Arab Emirates
Only remote
Secondary Education - Economic Sciences (Baccalaureate level, diploma not obtained)

Profile attachments

Oumaima_Jamaly_CV-4.pdf

Customer Service & Client Communication
Extensive hands-on experience in direct customer communication, understanding client needs, and providing appropriate solutions. Building positive customer relationships through friendly and professional interaction.

Sales & Customer Follow-Up
Practical experience managing sales activities, handling customer follow-up, and addressing service-related requests independently within a business environment.

Social Media Management
Experience creating and managing social media content, communicating with audiences online, and using digital channels to support customer engagement in a remote-friendly environment.

Business Operations & Organization
Ownership and independent management of daily business operations, including organization, scheduling, and day-to-day responsibilities.

Problem Solving & Complaint Handling
Ability to identify customer issues and resolve complaints effectively, ensuring customer satisfaction and maintaining professional standards.

Online Customer Communication
Proficiency in communicating with customers through digital channels, including online platforms and social media tools.

Time Management & Follow-Up
Strong organizational skills with a focus on time management and consistent follow-up to ensure smooth business operations and customer satisfaction.

Remote Work & Digital Communication Tools
Comfortable working independently in remote environments and using digital communication tools to manage tasks and customer interactions efficiently.

Languages

EnglishFluentFrenchFluent

Project history

Business Owner | Sales & Customer Relations

Self-Employed Business, Morocco
Owned and managed a business independently, handling daily operations and customer relationships. Communicated directly with customers, understood their needs, and provided appropriate solutions. Managed sales activities, customer follow-up, and service-related requests. Built positive customer relationships through friendly and professional communication. Handled business organization, follow-up, and day-to-day responsibilities. Managed social media activities and communicated with customers online.

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