Customer Support Manager/eCommerce/Shopify/Marketplace Expert

Welcome to my Profile ✅ Hi my Name is Kashif and as a Customer Support Manager and eCommerce/Shopify/Marketplace Expert, I am highly skilled in managing customer inquiries and providing exceptional support. My strengths include strong communication skills, the ability to multitask and manage multiple projects, and a strong attention to detail. In my previous roles, I have successfully developed and implemented digital marketing campaigns that have driven online sales and increased brand awareness. I have also worked on a variety of ecommerce projects, including website design and development on the Shopify platform and optimizing listings on marketplaces such as Amazon and eBay. I am a strategic thinker with the ability to identify opportunities for growth and development, and I am comfortable working independently or as part of a team. I have completed various courses and certifications in ecommerce and digital marketing, including Shopify and marketplace expertise. I am proficient in English, speaking, and writing. I am easily trainable, highly organized, and can determine a particular and efficient workflow during training. I can work autonomously and ensures that my client wouldn't spend too much time training me. Multitasking is an everyday skill for me, along with being patient, compassionate, and honest. I never cheat my work hours and always make sure that I deliver the best possible result on time. Some notable accomplishments include increasing website traffic by 50% through SEO optimization and increasing email open rates by 20% through targeted email campaigns. I am confident that my skills and experience make me a valuable asset to any organization looking to drive online success and provide exceptional customer support. I always take pleasure in researching, writing emails and task management, and most of all, knowing that my work is making a difference for my clients every day. ✅ Set-up of Basic E-Shop - Catalog - Inventory - Navigation - Shipping - Payment - Important content pages ✅ Design & Development - Selection of a suitable design theme - Template customizations (HTML, CSS, Liquid) - Shopify Private and Public App Development. ✅ Online marketing - Actions to increase web traffic, conversion rates, Conversion funnels average order value - Email Marketing (e.g. Klaviyo, Mailchimp) - Facebook shops, Instagram connectivity & shop Sell online through multiple channels. - Improve Google listing and search advertising -Set up all Marketing Campaigns Fb Ads, Google Adwords, Google shopping and much more to drive traffic and sales. Let's talk more :)