12/15/2025 updated
100 % available
Cybersecurity Presales Engineer and Microsoft 365 Specialist
October City, Egypt
Worldwide
Bachelor degree Business DevelopmentCustomer Relationship ManagementBusiness Process ImprovementCloud ComputingCollaborative SoftwaresComputer SecurityData RecoveryHuman ResourcesIT Service ManagementOperations ManagementPresalesAzure Active DirectoryRequest for ProposalSales ProcessMicrosoft SharePointSolution ArchitectureSQL DatabasesSecurity SystemsAdministrative OperationsData ProtectionMicrosoft OnedriveMicrosoft TeamsCoaching and MentoringTeam ManagementCommvaultServicenow
Cloud Platforms
Microsoft 365 (M365), Azure Active Directory (Azure AD), Exchange Online expertise for enterprise solutions
Cybersecurity & Data Protection
Commvault, SQL Backup & Recovery, Endpoint Security solutions implementation and management
Presales & Solution Design
Technical demos, RFP/RFI responses, client workshops and enterprise solution architecture
Collaboration Tools
Microsoft Teams, SharePoint, OneDrive administration and deployment
ITSM Tools
ServiceNow, CRM Systems management and optimization
Business Development
Technical enablement, client workshops, sales pipeline management
Team Leadership
Global support teams management, performance tracking, coaching programs
Operations Management
Workforce planning, SLA compliance, process optimization
Microsoft 365 (M365), Azure Active Directory (Azure AD), Exchange Online expertise for enterprise solutions
Cybersecurity & Data Protection
Commvault, SQL Backup & Recovery, Endpoint Security solutions implementation and management
Presales & Solution Design
Technical demos, RFP/RFI responses, client workshops and enterprise solution architecture
Collaboration Tools
Microsoft Teams, SharePoint, OneDrive administration and deployment
ITSM Tools
ServiceNow, CRM Systems management and optimization
Business Development
Technical enablement, client workshops, sales pipeline management
Team Leadership
Global support teams management, performance tracking, coaching programs
Operations Management
Workforce planning, SLA compliance, process optimization
Languages
ArabicNative speakerGermanGoodEnglishFluent
Project history
Lead technical presales engagements for cybersecurity and data protection solutions. Deliver product demos, architecture designs, and RFP responses for enterprise clients. Collaborate with sales and engineering teams to align solutions with client needs. Support strategic business development through technical enablement and client workshops.
Designed and deployed Microsoft 365 data protection solutions across multiple industries. Managed Commvault backup systems for SQL and hybrid cloud environments. Ensured compliance with data retention and disaster recovery protocols.
Scaled Business Assist operations to 24/7 global coverage, improving service efficiency. Led two business lines, increasing service volume by 50% through process optimization. Built internal talent pipeline, resulting in 7 promotions including leadership roles. Awarded Best Team Leader of the Year for outstanding performance.