08/07/2026 updated

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60 % partially available

Senior Cybersecurity Consultant | EDR | IT Operations | Technical Account Management

Giroc, Romania
Only remote
B.Sc. Technical Documentation, Hochschule der Medien Stuttgart
Giroc, Romania
Only remote
B.Sc. Technical Documentation, Hochschule der Medien Stuttgart

Profile attachments

Hetzl_Andreas_CV.pdf

About me

Senior Cybersecurity- und IT-Operations-Berater mit 15+ Jahren IT-Erfahrung. Schwerpunkte: Endpoint Security, EDR, Linux, Infrastruktur, Technical Account Management und DACH-Kunden. CISSP, CISM, CISA, LPIC-3 Security. Deutsch/Rumänisch nativ, Englisch C1.

Certified Information Security ManagerCloud Computing SecurityLinuxInformation Security ManagementInformation Technology OperationsNetwork SecurityLinux AdministrationServer AdministrationVulnerability ManagementCybercrimeIT Security Solutions
Senior Cybersecurity & IT Operations Consultant mit langjähriger Erfahrung in Enterprise-Umgebungen, technischer Kundenberatung und IT-Infrastruktur.

Mein Schwerpunkt liegt an der Schnittstelle zwischen Cybersecurity, IT Operations und Technical Account Management. Ich unterstütze Unternehmen bei der technischen Analyse komplexer Umgebungen, der Einführung und Optimierung von Security-Technologien sowie bei nachhaltigen Betriebs- und Sicherheitsprozessen.

Cybersecurity & Security Operations
  • Endpoint Security, EDR/XDR und Endpoint Protection
  • CrowdStrike Falcon Platform
  • Identity Security und Identity Protection
  • Cloud Security und Security Operations
  • Vulnerability Management
  • Incident- und Escalation-Management
  • Security Assessments und technische Beratung
  • Informationssicherheitsmanagement
IT Operations & Infrastructure
  • Linux Administration und Server Administration
  • Windows-/Enterprise-IT-Umgebungen
  • Networking und Cisco-Technologien
  • Virtualisierung
  • Backup, Monitoring und Recovery
  • Cloud- und Infrastruktur-Grundlagen
  • Troubleshooting komplexer technischer Probleme
  • IT-Service-, Incident-, Problem- und Change-Prozesse
Technical Consulting & Customer Enablement
  • Technical Account Management
  • Enterprise Customer Management
  • Stakeholder Management bis Executive-Level
  • Technical Advisory und Solution Consulting
  • technische Eskalationssteuerung
  • Customer Enablement und technische Trainings
  • Partner- und Cross-Functional Collaboration
  • technische Dokumentation und Prozessoptimierung
Leadership & DACH

Erfahrung in technischer Führungsverantwortung sowie in der Betreuung von Kunden, Partnern und Stakeholdern in Deutschland, Österreich und der Schweiz. Sicher in der Kommunikation zwischen technischen Teams, Management und Business-Stakeholdern.

AI & Technology Enablement

Zusätzlich Erfahrung mit Generative AI, AI Enablement, internen technischen Tools, Prototyping und der praktischen Integration neuer Technologien in bestehende Arbeitsprozesse.

Zertifizierungen u. a.:

CISSP · CISM · CISA · LPIC-3 Security · LPIC-1 · CrowdStrike Certified Identity Specialist · CrowdStrike Certified Falcon Administrator

Sprachen:

Deutsch – Muttersprache
Rumänisch – Muttersprache
Englisch – professionelle Arbeitssprache / C1

Bevorzugte Projekte: Cybersecurity Consulting, Endpoint Security, EDR/XDR, Security Operations, IT Operations, Linux/Infrastructure, Technical Account Management, technische Assessments sowie projektbezogene Advisory- und Enablement-Aufgaben.

Languages

GermanNative speakerEnglishFluentRomanianNative speaker

Project history

Senior Technical Account Manager

CrowdStrike
Managing the highest customer count on the team, an estimated $2M portfolio across approximately 20 accounts with zero customer escalations. Top-rated performance in both review cycles since joining (2024, 2025). Designed and built a UI layer for Claude Code on personal initiative to ease internal tooling adoption; nominated for the internal Hero Award, AI Pioneer category (2026). Serves as trusted technical advisor across accounts, engaging customer stakeholder teams ranging from individual contributors to executive leadership.

Founder

Hetzl IT S.R.L.
Operating company behind four independent technology ventures spanning IT enablement content, cybersecurity career coaching, 3D printing/prototyping and automotive diagnostics. Owns each venture's technical infrastructure, multilingual brand content and day-to-day operations independently, end to end.

Director, AI & NFT Solutions

Emorya Finance
Led a team of data and engineering specialists delivering AI and blockchain digital-asset concepts, within a 4-8 person direct-report span across both Director roles. Provided strategic and technical direction for early-stage product concepts, translating emerging technology trends into feasible solution architectures and prototypes. Evaluated emerging technologies and identified practical commercial use cases across Web3 and digital assets. Held concurrently with the Bitdefender role.

Regional Technical Director, DACH

Bitdefender
Provided regional technical leadership across Germany, Austria and Switzerland, acting as the bridge between the DACH organisation and global headquarters. Managed a team of technical and partner-facing specialists across three countries, within a 4-8 person direct-report span. Aligned local market requirements with global product and business priorities, combining cybersecurity depth with German, Romanian and English communication.

IT-Trainer

ETA2U
Part-time role focused on Linux and cybersecurity curriculum design and delivery.

HPC Technical Engineer 3

Atos
HPC Technical Engineer role; received Accolade Silver and Spot Recognition awards.

Systems Support Engineer

SSI Schafer
Systems support engineering role.

Founder

Goodlife Kollektiv
Side venture founded and operated from 2017 to 2021.

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