09/09/2023 updated
DD
100 % available
IT End User Support
Bucharest, Romania
Only remote
Business AdministrationHTMLJava (Programming Language)JavaScriptPHPActive DirectoryAmazon Web ServicesAuthenticationsBIOSCascading Style Sheets (CSS)Computer SecurityDesktop ComputingHelp DeskIdentity ManagementInternet Information Services (IIS)jQuery
Active Directory, AWS, bios, CSS, Information Security, computers, Firebase, firewall, HTML, IAM, IIS, Internet Information Services, Jquery, Java, Javascript, SharePoint, MySQL, network protocols, servers, PHP, Service-Now, authentication, PowerShell, WordPress
Experience
Professional experience5 - 10 years
Freelancer since2023
Languages
EnglishFluentRomanianNative speaker
Project history
* Designed and implemented various SharePoint sites that allowed business users to
share their status of the projects, work materials and exchange information's more
freely on a Virtual private cloud environment.
* Designed and developed the security groups structure.
* Business Analyst owner for the implementation of a cluster application.
* Led the development of multiple workflows for automation of tasks.
Helpdesk Specialist
* Coordinator of external teams and helpdesk colleague for level 1 and 2 support
* Check invoices
* Asset Management
* Created the SOAPs and guide materials for the knowledge transfer to the external
company
* Led the meetings for the knowledge transfer for the helpdesk and infrastructure
* Tested applications, policies, bios and patching updates before implementation
* Coordinate necessary maintenance and installations of providers to ensure minimal
impact for users.
* Resolved business issues and complaints in accordance with appropriate
professional standards.
* Managing Active Directory users, groups, & polices.
* Work with team on project work to keep project going according to schedule
* Work with Business Unit Information Security Officers (BUISOs), system owners, and
other IAM colleagues to address audit and regulatory related issues
share their status of the projects, work materials and exchange information's more
freely on a Virtual private cloud environment.
* Designed and developed the security groups structure.
* Business Analyst owner for the implementation of a cluster application.
* Led the development of multiple workflows for automation of tasks.
Helpdesk Specialist
* Coordinator of external teams and helpdesk colleague for level 1 and 2 support
* Check invoices
* Asset Management
* Created the SOAPs and guide materials for the knowledge transfer to the external
company
* Led the meetings for the knowledge transfer for the helpdesk and infrastructure
* Tested applications, policies, bios and patching updates before implementation
* Coordinate necessary maintenance and installations of providers to ensure minimal
impact for users.
* Resolved business issues and complaints in accordance with appropriate
professional standards.
* Managing Active Directory users, groups, & polices.
* Work with team on project work to keep project going according to schedule
* Work with Business Unit Information Security Officers (BUISOs), system owners, and
other IAM colleagues to address audit and regulatory related issues
General Directorate of Local Taxes and Fees Sector 6
City: Bucharest
Country: Romania
* Maintenance responsible for computers, servers.
* Active Directory.
* Maintenance of the institutional website.
* First level support printers, servers, computers.
* Asset ordering.
* Basic knowledge of network protocols, firewall.
City: Bucharest
Country: Romania
* Maintenance responsible for computers, servers.
* Active Directory.
* Maintenance of the institutional website.
* First level support printers, servers, computers.
* Asset ordering.
* Basic knowledge of network protocols, firewall.