SAP Netweaver 7.0 certified Consultant - SAP Team Leader at IBM Global Services

IBM France - 10,001+ employees
SAP Team Leader
07.2012 - today
- Leadership of a 5 SAP senior consultant team (resources planning, work dispatching, project assignments, incident and change management)
- SAP technical focal point for Danone, project changes management, technical validation, planning, implementation and follow up
- Level 3 administration India team SAP support
- Installation/configuration, exploitation of SAP environments based on new technologies (SuPM, SLT, SAP GW and CC, mainly based on NW 7.31)
- Weekly analyses and performance reporting on productive systems
- Weekly Project follow up meetings with the customer and architects
- Activity cutover to India teams of stabilized environments (exploitation procedure, skill transfer, ...)
- KPI Weekly follow up with IBM indian teams




IBM France - 10,001+ employees
Customer Technical Leader
10.2007 - 07.2012
- Eurovia customer Technical focal point for : maintenance planning (corrective and improvement ) on the whole Eurovia IT outsourcing contract (LAN, SAN, HW, Pseries with Lpar, HACMP clusters, SGBD, SAP)
- Level 3 administration CZ team SAP support on SAP landscape (R/3, BI 7.0, SolMan, XI, Content Manager OD, Streamserve, Axway, Business Connector, Webcycle, Redwood,...)
- Project Management : hardware upgrade of Pseries P595/P695 servers, DS8K storage bays swap, data migration during SOD infrastructure move, winback from HP of an Eurovia division, Oracle to DB2 migration of SAP environments
- New environments production move (technical build, monitoring and backup plugs, exploitation procedure creation, skill transfer to exploitation teams,...)
- Incidents management : Follow up, customer reporting (performances, statistics), conf-call set up with third party editor
- Change management (firmware, AIX, SAP upgrade). IBM internal resources management, technical operation execution and follow up with the customer
- Systems performances audit and capacity planning (cpu, ram, disks, …)

IBM France - 10,001+ employees
Technical Customer Manager
07.2005 - 09.2007
- IBM Internal resources management for the whole Thomson IT outsourcing contract (about 110 servers unix/windows)
- Technical focal point for Thomson : Maintenance planning for incident resolution and improvements
- SAP Thomson landscape exploitation (R/3, BW, CRM, SRM, EP, SolMan) with Oracle and Maxdb databases on Unix systems (AIX and Sun Solaris). Users admin, rule/authorizations, printers, transports, OSS notes, etc... Backup/restore with brtools, oracle logs, monitoring and SAP refreshes
- Projects : Installation and configuration of SAP Solution Manager 4.0 SR2 (windows/maxdb), SAP NW 2004s SR2 (AIX/Oracle) with BI 7.0 configuration, Enterprise Portal, Visual Composer, SLD, abap/java SPS application, add-ons installation, ....
- Incident management : Follow up, customer reporting (performances and statistics)


JCDecaux - 10,001+ employees
SAP Application Manager
01.2002 - 01.2005
- Technical maintenance of the SAP R/3 landscape (4.6C & 4.7), Database system (Oracle 8 & 9), Unix OS (SUN Solaris 9), SAP router. Users administration, rules/authorization, printers, transports (configuration and STMS improvement), OSS notes. Bakcup with brtools, monitoring OS and DB.
- R/3 Central Instance and Dialog installation with R3setup, packages installation (languages, plug-in, online help), saprouter and system configuration, SAP cloning (process automatisation), DRP set up with test and validation.
- Change management : Production move (support packages application, plug-in, kernel upgrade, transport,...). ITIL training session
- Incident management : follow up, reporting, customer focal point, weekly committee with SLA review with foreign divisions (Spain and Blegium)
- Production Plan management (set up, configuration and maintenance) with Dollar Universe (V 5.0) for technical jobs, batchs input, PDP reporting and projects planning with Genio ETL.


Renault - 10,001+ employees
Process Application Manager
01.2000 - 01.2002
- Renault specific tool support for cars building processes operation engagement and planning management :
- International customer relation for bugs/improvement recensement
- Test and validation for new releases
- Access administration, tables and SQL batchs and Unix scripts management.
- Assessment, definition, new release setup management. Technical functional & specification procedure creation, test campaign management of new versions. Regular meeting with project manager, customer and exploitation teams. Manual users guide management.
- International Training management : Engineering Process procedure set up, functional administrators and on final users training in factories : Moscow (Russia), Curitiba (Brazil), Pitesti (Romania)