11/20/2020 updated
100 % available
Electronic engineer
Argentina
Argentina
Zebra (Programming Language)Adobe FlashHTMLAdvanced Linux Sound ArchitectureTechnical SupportIBM System IElectrical EngineeringArchitectureAssembly and InstallationISO 9000UnixServicio al ClienteDatabasesConflict ManagementCustomer Satisfaction
IT services professional with extensive experience in customer service. Dynamic and proactive with great skill and experience to lead work groups, excellent interpersonal relationships, conflict management and resolution. Oriented to the achievement of objectives, development and implementation of processes and customer satisfaction. University studies Electronic Engineering. Univ. Of the Merchant Navy. Secondary studies Electronic Technician. E.T. Nº28 D.E. Nº 10 "French Republic". 1997. Languages • English Courses and certifications • Uninterruptible Power Supplies (UPS) - Powerware • Pneumatics - UTN • Team Working - Ordoñes Bianco & Asoc. • Lenovo, PC Architecture, Release 24 (TXW02-R24) 04/10/2007 (Certified) • Lenovo, Mobile Systems (RDC05L00SL) 05/10/2007 (Certified) • Lenovo, Desktop Systems (RTC05L00SL) 05/11/2007 (Certified) • Feedback workshop - Siemens SA • Personnel management in the context of change • Linux Administrator - Open SA • Linux Advanced Administration - IT College • ITIL® V3 Foundation - IT College (Certificate) • Netbackup - Atos • ISO 9001 / ISO 20000 / ISO 27000 - Atos • Certified Structured Cabling Installer - SIEMON Informatics knowledge • Microsoft operating systems (Workstation and Server). • Management of databases, SAP, Remedy, AS400, SQL. • HTML, Flash. • LINUX, UNIX, DNIX
Work Experience AreaIT Period: December 2019 - To date Position: Support and Infrastructure Manager Chores: • Responsible for the technical area. • Responsible for the warehouse of materials and logistics. • Hardware control and traceability. • Database implementation • Statistics • Projection and distribution of materials. • Project management, quotation, technical economic proposals. Surveys Period: September 2013 - November 2019 Position: Head of Laboratory and Asset Administration Chores: • Responsible for the technical area, leading a scheme of 10 technicians. • Responsible for the warehouse of materials and logistics (4 resources). • Stock control and hardware traceability. • Support to specialists. Maintenance and repair of computer equipment. • Database implementation • Coordination of trainings. • Projection of consumption, monitoring and purchase of spare parts. • Statistics • Projection and distribution of materials for facilities. • Projects management Atos SA Period: 2008 - August 2013 Position: Laboratory Supervisor Sector: Managed Services Chores: • Responsible for the technical area, leading a scheme of 15 technicians. • Support to specialists. Maintenance and repair of computer equipment • Order tracking • Database implementation • Coordination of training. • Monitoring of the implementation of computer equipment guarantees. • Projection of consumption, monitoring and purchase of spare parts. • Budgets. • Statistics Siemens Itron Business Services SA Position: Senior Technician Sector: Technical Support Period: 2001 - 2008 Itron SA / ISC Bunker Ramo Position: Técnico Jr Sector: Technical Support Period: 1997 - 2001 Chores: • Assembly, configuration and maintenance of computer equipment; Laser, inkjet, matrix and thermal printers; CRT and LCD monitors; PC's; Notebooks; UPS; Switch / Hub; Routers; Servers; Backup units and libraries, among others. From brands such as HP, Epson, Zebra, Citizen, Intermec, Samsung, Dell, elo, Olivetti, Lenovo, Sony, Toshiba, Compaq, Powerware, 3Com, SynOptics, Transition, Cisco, Siemens, IBM, Quantum, Exabyte.
Work Experience AreaIT Period: December 2019 - To date Position: Support and Infrastructure Manager Chores: • Responsible for the technical area. • Responsible for the warehouse of materials and logistics. • Hardware control and traceability. • Database implementation • Statistics • Projection and distribution of materials. • Project management, quotation, technical economic proposals. Surveys Period: September 2013 - November 2019 Position: Head of Laboratory and Asset Administration Chores: • Responsible for the technical area, leading a scheme of 10 technicians. • Responsible for the warehouse of materials and logistics (4 resources). • Stock control and hardware traceability. • Support to specialists. Maintenance and repair of computer equipment. • Database implementation • Coordination of trainings. • Projection of consumption, monitoring and purchase of spare parts. • Statistics • Projection and distribution of materials for facilities. • Projects management Atos SA Period: 2008 - August 2013 Position: Laboratory Supervisor Sector: Managed Services Chores: • Responsible for the technical area, leading a scheme of 15 technicians. • Support to specialists. Maintenance and repair of computer equipment • Order tracking • Database implementation • Coordination of training. • Monitoring of the implementation of computer equipment guarantees. • Projection of consumption, monitoring and purchase of spare parts. • Budgets. • Statistics Siemens Itron Business Services SA Position: Senior Technician Sector: Technical Support Period: 2001 - 2008 Itron SA / ISC Bunker Ramo Position: Técnico Jr Sector: Technical Support Period: 1997 - 2001 Chores: • Assembly, configuration and maintenance of computer equipment; Laser, inkjet, matrix and thermal printers; CRT and LCD monitors; PC's; Notebooks; UPS; Switch / Hub; Routers; Servers; Backup units and libraries, among others. From brands such as HP, Epson, Zebra, Citizen, Intermec, Samsung, Dell, elo, Olivetti, Lenovo, Sony, Toshiba, Compaq, Powerware, 3Com, SynOptics, Transition, Cisco, Siemens, IBM, Quantum, Exabyte.
Languages
EnglishGoodSpanishNative speaker