10/15/2014 updated

DL
partially available

SAP CRM Consultant

Minsk, Belarus
Belarus
SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0
Minsk, Belarus
Belarus
SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0

BillingBlueprintingCustomer Relationship ManagementContract ManagementSerializationEnterprise Resource PlanningFunctional DesignSAP ERPPricing StrategiesProcess ArchitecturePublic ServiceQuality ManagementSales ProcessSAP ApplicationsSAP CRMSAP ImplementationSAP R/3Warranty Management
SAP Consultant with experience of end-to-end implementations, support, & migration projects.
Over 8 years of Business/IT experience in SAP out of which over 4 yrs was participation in the implementation of SAP CRM solutions and 4 years of experience in SAP ERP (SD/MM).
Main CRM activities:
Process architecture. Business Blueprint (Functional specifications and specification for development).
Industry-specific solutions : Utility industry.
SW/HW experience.
SAP CRM Service: Service Request, Service Confirmations, Service Contracts, Service Quotes (and Contract Quotes) , Complaints , Installed Base. Warranty management.
Date management, status management, pricing, billing, object replication, ECC integration and etc.
ECC - MM/SD modules(sales process, pricing, billing), Entitlement management (product serialization , etc)
WebClient UI development, Interaction center, business roles, authorization
UAT test
Go Live Support.
QA experience

Languages

EnglishNative speaker

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