07/10/2026 updated
100 % available
Data Entry Specialist | Virtual Assistant | Customer Support Professional
Zahir Pir, Pakistan
Only remote
Intermediate (Higher Secondary School Certificate)Data Entry & Management
Expertise in accurate and efficient data entry, processing 150+ records per shift, maintaining digital records, generating operational reports, and ensuring documentation quality.
Microsoft Office & Computer Applications
Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint, as well as general computer applications, internet research, and email handling.
Customer Support & Client Consultation
Hands-on experience in handling customer queries, resolving issues with timely solutions, providing professional consultation, and maintaining accurate client records.
Report Generation & Documentation
Preparation of operational reports and maintenance of accurate records for management review in fast-paced office environments.
Chat Support
Experience in providing chat-based customer support, addressing queries professionally and encouraging repeat business.
Basic WordPress
Foundational knowledge of WordPress for basic website management and content handling.
Canva Designing
Ability to create visual content and designs using Canva for professional purposes.
Typing Speed & Accuracy
High typing speed combined with strong accuracy, essential for data entry and office documentation tasks.
Team Supervision
Experience supervising a team of 20, coordinating daily and weekly performance targets, and ensuring compliance with company policies and quality standards.
Expertise in accurate and efficient data entry, processing 150+ records per shift, maintaining digital records, generating operational reports, and ensuring documentation quality.
Microsoft Office & Computer Applications
Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint, as well as general computer applications, internet research, and email handling.
Customer Support & Client Consultation
Hands-on experience in handling customer queries, resolving issues with timely solutions, providing professional consultation, and maintaining accurate client records.
Report Generation & Documentation
Preparation of operational reports and maintenance of accurate records for management review in fast-paced office environments.
Chat Support
Experience in providing chat-based customer support, addressing queries professionally and encouraging repeat business.
Basic WordPress
Foundational knowledge of WordPress for basic website management and content handling.
Canva Designing
Ability to create visual content and designs using Canva for professional purposes.
Typing Speed & Accuracy
High typing speed combined with strong accuracy, essential for data entry and office documentation tasks.
Team Supervision
Experience supervising a team of 20, coordinating daily and weekly performance targets, and ensuring compliance with company policies and quality standards.
Experience
Professional experience0 - 5 years
Freelancer since2023
Languages
EnglishGood
Project history
Supervising daily operations and managing a team of 20, ensuring smooth and on-schedule workflow. Preparing operational reports, maintaining accurate records for management review, coordinating across team members to meet daily and weekly performance targets, and ensuring compliance with company policies and quality standards.
Provided professional consultation to clients and managed accurate client records. Handled customer queries and resolved issues with appropriate, timely solutions. Supported the wider team in achieving monthly service and sales goals.
Promoted company products and guided customers with detailed product information. Achieved monthly sales of PKR 1,000,000+ while maintaining strong customer relationships. Handled customer queries professionally, encouraging repeat business.