11/01/2025 updated
OR
100 % available
Desktop Support Specialist
North york, Canada
Only remote
IT Diploma: Information TechnologyTechnical SupportSystem ConfigurationDynamic Host Configuration ProtocolDesktop SupportDomain Name System (DNS)FaxIBM Hardware Management ConsoleSimple Mail Transfer ProtocolsMaintenanceNetwork AdministrationNetwork ProtocolsPrinting and Screen PrintingStock ControlSoftware TroubleshootingPeripherals
Technical Troubleshooting
Hardware and software troubleshooting expertise in fast-paced environments with ability to determine causes of system malfunction
Network Administration
Network protocols proficiency including DHCP, DNS and SMTP with networking experience and configuration capabilities
Hardware Management
Hardware upgrades, peripherals maintenance, and diagnostics abilities for desktops, laptops and equipment
Software Diagnostics
Software diagnostics and troubleshooting for various applications and systems
System Configuration
PC installation, configuration and setup for optimal operation and reporting
Equipment Servicing
Servicing of printers, fax machines and other office equipment
IT Inventory Management
IT supplies inventory maintenance through regular checking and documentation
Remote Support Solutions
Remote technical assistance and support solution provision
Hardware and software troubleshooting expertise in fast-paced environments with ability to determine causes of system malfunction
Network Administration
Network protocols proficiency including DHCP, DNS and SMTP with networking experience and configuration capabilities
Hardware Management
Hardware upgrades, peripherals maintenance, and diagnostics abilities for desktops, laptops and equipment
Software Diagnostics
Software diagnostics and troubleshooting for various applications and systems
System Configuration
PC installation, configuration and setup for optimal operation and reporting
Equipment Servicing
Servicing of printers, fax machines and other office equipment
IT Inventory Management
IT supplies inventory maintenance through regular checking and documentation
Remote Support Solutions
Remote technical assistance and support solution provision
Project history
Supported users with in-person and remote technical assistance. Diagnosed and serviced desktops, laptops, software applications and equipment. Installed, configured and set up PCs in stores for optimal operation. Assisted end-users with software and hardware troubleshooting. Maintained inventory of IT supplies by checking and documenting levels regularly.