09/13/2026 updated

**** ******** ****
100 % available

Developer & Automation Specialist | RPA | AI Agents | Process Automation | Integrations

Bergen, Norway
Only remote
BSc Information Technology
Bergen, Norway
Only remote
BSc Information Technology

Profile attachments

CV - Didrik Flakne Schonberg (EN).pdf

About me

Developer and solution architect based in Norway. I help businesses automate manual work, connect systems, and build AI agents using Power Automate, Copilot Studio, Microsoft Foundry, Python, C#, and SQL. Experience in payments and debt collection.

AI AgentsRPAAzure FunctionsCopilotJava (Programming Language)JavaScriptApplication Programming Interfaces (APIs)Data AnalysisOptical Character Recognition (OCR)Computer VisionAutomationBuild AutomationTest AutomationMicrosoft AzureBusiness IntelligenceBusiness Process AutomationC Sharp (Programming Language)Debt SettlementsExtract Transform Load (ETL)Data MigrationData QualityE-CommercePython (Programming Language)PostgreSQLMicrosoft UI AutomationNatural Language ProcessingMicrosoft Power BIProcess AutomationMicrosoft SharePointSQL DatabasesSystems IntegratorAzure AutomationDocument Process AutomationChatbotsMicrosoft Power AutomatePower Platform IntegrationOffice365Large Language ModelsMulti-Agent SystemsSalesforce LightningGenerative AIPayment ProcessingGitFintechRestful ApiMicrosoft PowerApps
Process Automation
Mapping manual routines and automating them using Power Automate, Power Automate Desktop, RPA and custom code, including flows for different document types and email processing.

AI Agents and Copilots
Building internal knowledge agents and action-taking agents across Microsoft 365 using Copilot Studio, including agents for case flow support and Microsoft AI models for document extraction.

Integrations and REST APIs
Connecting systems via REST APIs, including integrations with public registries such as the Norwegian Business Register, the Mapping Authority, and third-party services like LINK Mobility.

SQL and Data Analysis
Writing SQL queries for troubleshooting, financial reports, audits and large-scale data checks across financial operations.

Document and Data Extraction
Pulling structured data from scanned letters, PDFs and unstructured files using AI models, then routing the data to the correct system.

Technical Troubleshooting and Root-Cause Analysis
Performing second-line support and root-cause analysis across data, import files, payments, documents, APIs and system flows.

Programming Languages
Working with SQL, Python, JavaScript, C# and HTML/CSS to build custom solutions and automation tools.

Microsoft 365 Platform
Working across Microsoft 365 (Outlook, Teams, Planner), Microsoft Azure, Visual Studio, Power BI, Salesforce and OWASP ZAP.

Payment Processing
Handling payments from multiple channels including payment terminals, mobile payment, invoicing and remittance, with automated settlement processes.

Experience

Professional experience5 - 10 years
Freelancer since2026

Languages

EnglishFluentNorwegianNative speaker

Project history

Helpdesk Lead / Solution Architect / Developer

Credicare

Banking & Financial Services

50-250 team member

Developer at Credicare, a Norwegian financial services company handling debt collection and payments across terminals, mobile payment, invoicing and remittance. I joined the helpdesk and built the role I have now. Titles along the way: helpdesk lead, solution architect, developer.

Responsibilities:
- Process automation with Microsoft Power Automate and Power Automate Desktop, including RPA for document, email and settlement flows
- AI agents in Microsoft Copilot Studio: an internal knowledge agent, and an agent taking action across Microsoft 365
- Document process automation using Microsoft AI models to read scanned letters and route the data into the right case
- REST API integrations against public registries and third-party services
- SQL for troubleshooting, financial reporting, audits and large data checks
- Second-line support and root-cause analysis across data, payments and system flow

Selected results:
- 140,000+ registry emails automated with Power Automate and custom code, with no API available. Several thousand hours saved.
- An RPA process fetching OCR files from Nets, running settlement before the working day starts and removing a colleague's 4 a.m. night shift
- Data matching that catches debtor and creditor bankruptcies early, so claims reach the estate in time

I owned these end to end, from mapping the need with the people doing the work to production and follow-up.

Mobile and Response Officer

Securitas
Independent responsibility, client service and handling unpredictable situations as a mobile and response officer.

National Service

Norwegian Army / Border Guard
Completed national service with the Norwegian Army and Border Guard.

Portfolio


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