12/23/2025 updated

**** ******** ****
100 % available

Digital Transformation Leader & Telecom Expert

Dubai, United Arab Emirates
Worldwide
Bachelor of Business & Commerce
Dubai, United Arab Emirates
Worldwide
Bachelor of Business & Commerce

Profile attachments

Ishtiaq Ahmed CV Digital Consultant nov 2025.pdf

About me

Senior telecom and digital transformation leader with 20+ years across MEA. Expert in fintech, e-commerce, 5G monetisation, CX, and digital platforms. Combines strategy and execution, builds high-performing teams, mentors talent, and drives measurable growth.

A/B TestingApplication Programming Interfaces (APIs)Agile MethodologyArtificial IntelligenceData AnalysisTelecommunicationsChange ManagementConsultingValue-Added ServicesConversion Rate OptimizationLoyalty ProgramsDemand GenerationDigital MarketingDigitizationSalesForecastingFunnelsSearch Engine OptimizationMarketingMarketing StrategiesKiosksMarketing AutomationPerformance-Based AdvertisingPricing StrategiesProduct LifecycleTechnology RoadmapSystems IntegrationTraining ActivitiesUpsellingWeb PlatformsOperating ModelsModelling SkillsChatbots5G NRLeadership DevelopmentEcosystemsDigital EnablementFintechMarketplaceCustomer AcquisitionMonetization
Digital Marketing & Growth
Performance Marketing across Google, Meta, TikTok, X, and Programmatic platforms with expertise in SEO, ASO, App Marketing, Customer Acquisition Funnels, CRO, A/B Testing, Analytics, Attribution, Marketing Automation and ROAS Optimization

GTM & Product Leadership
End-to-end Go-to-Market strategy including Segmentation, Positioning, Pricing, Business Cases, Product Lifecycle Management, Digital Product Roadmaps, Commercial Modelling, Forecasting and Revenue Optimization

Digital Services & Ecosystem Development
Mobile Money, Wallets, Payment Gateways, eKYC, Digital Cards, Remittances, Merchant Payments, Digital Vouchers, Rewards, Loyalty Programs, API Ecosystems, Partner Integrations and Monetization Models

Digital Platforms & Channels
Digital Channels including App, Web, Kiosks, Chatbots, USSD, Marketplace, OTT, Gaming, Loyalty and CX Digitisation

Multi-channel Digital Campaigns
Multi-channel Digital Campaigns and Demand Generation strategies

Digital Enablement Solutions
Digital Enablement through Bundles, Value-added Services, Convergence, Digital Upsell and Cross-sell strategies

Consulting & Leadership
Advisory for Telecom, ISP, Fintech and Digital Transformation with Leadership Coaching and Capability Building for Digital Teams

Corporate Training
Corporate Training in AI, 5G, Agile, Digital Transformation and Marketing

Change Management
Change Management, Operating Model Design and Execution

Experience

Professional experience10+ years
Freelancer since2016

Languages

EnglishFluent

Project history

Consultant & Advisor

EDCH - Etisalat UAE
Leading consulting engagements in Fintech, Digital Payments and Marketing Strategy. Contributing 10% of overall EDCH revenue via new digital/MFS products. Implementing cross-border remittance, gateway integrations, digital cards and OTT/gaming partnerships.

Director Digital Iraq

ASIACELL Ooredoo
Led Digital Transformation, Digital Marketing and Acquisition for a 16M-subscriber operator. Delivered 8%, 10%, 12% YoY growth in digital revenue (2021-2023). Managed multi-million-dollar digital budgets with strong ROAS and performance uplift.

Director - Digital Services

Globacom Nigeria
Headed the Digital Services Department for Digital Transformation, E-Commerce, Omni channels and MFS. Full ownership of department for Planning, Strategy, Budget, P&L, ROI and KPIs. End to end responsibility for all consumers facing digital channels development and performance.

Head - Digital & Mobile Financial Services

ESH - Etisalat Services Holdings
Led Digital Services, Mobile Financial Services, Mobile Money, and E-Commerce operations. Managed project delivery for various business units and external MNO clients. Launched Mobile Money services in Senegal generating $9M in deployment fees, 30% revenue share over 3 years.

Various Positions

Etisalat UAE, Nigeria, Togo & Ivory Coast
Managed products, services, and retail, delivering 30% revenue growth to $65M in 2014. Re-launched Togo operations, acquiring 600,000 subscribers in 3 months. Launched new operations in Africa's fastest-growing operator with 21 million subscribers by 2014.

Certificates

Digital Marketing

Google

2020

Computer Science

Petroman

2010

PMP Certification

PMP Hours

2010


Portfolio


Contact form

Log in to get in touch

You need to be logged in to use the contact form.

Sign upLog in