05/03/2026 updated
MS
100 % available
Digital Transformation | Government Digital Services UAE
Sharjah, United Arab Emirates
Only remote
Master's Degree in Web SciencesAbout me
Senior Software Engineer with 7+ years of experience in UAE government digital transformation. Specialized in ASP.NET Core, C#, SQL Server, and enterprise system architecture. Delivered systems serving 500,000+ users across multiple government entities. Available for remote projects.
ASP.NETC Sharp (Programming Language)Software ArchitectureSQL Server AgentWeb AnalyticsDigital ComplianceRestful Api
Digital Transformation
Expertise in UAE Zero Bureaucracy mandates, TDRA Digital Standards, and Instant Services Design. Re-engineering of traditional government workflows into fully automated digital services, including 7-Star Digital Maturity Assessments and Customer Journey Mapping.
IT Governance & Change Management
Full Change Management lifecycle ownership via Jira Service Management, covering change requests, impact assessments, approval workflows, and post-implementation reviews. Strong background in SDLC Governance, IT Compliance, Risk Mitigation, BCP, and Audit Readiness.
Federal System Integration
Architecture of Government Service Bus (GSB) integrations including FAHR and ICP connections, enabling real-time federal data exchange. Proficiency in RESTful APIs, SOAP Services, and real-time data exchange across government platforms.
Full Stack Development
Development and maintenance of government platforms using ASP.NET Core, SQL Server, MongoDB, Vue.js, and Odoo ERP. Implementation of RESTful and SOAP APIs as well as cybersecurity remediation measures.
Business Analysis & Process Reengineering
AS-IS / TO-BE process mapping, business process reengineering, gap analysis, and risk identification. Stakeholder workshops, requirements engineering, BRDs, SOPs, and UX research for government digital projects.
Cybersecurity Compliance
Resolution of critical vulnerabilities identified by UAE Cybersecurity Council, achieving 100% compliance with national cybersecurity protocols across all digital platforms.
ERP Implementation
Delivery of full ERP-based pilgrim management systems using Odoo and Vue.js, streamlining registration, logistics, and coordination for large-scale government operations.
UX & Digital Adoption
Direction of UX Lab sessions applying Effortless Service design principles, optimizing citizen journeys and improving digital adoption across ministry user bases.
Budget Governance & Municipal Systems
Design and build of centralized budget management systems governing 120+ strategic municipal initiatives, enabling real-time financial tracking and oversight across all departments.
Expertise in UAE Zero Bureaucracy mandates, TDRA Digital Standards, and Instant Services Design. Re-engineering of traditional government workflows into fully automated digital services, including 7-Star Digital Maturity Assessments and Customer Journey Mapping.
IT Governance & Change Management
Full Change Management lifecycle ownership via Jira Service Management, covering change requests, impact assessments, approval workflows, and post-implementation reviews. Strong background in SDLC Governance, IT Compliance, Risk Mitigation, BCP, and Audit Readiness.
Federal System Integration
Architecture of Government Service Bus (GSB) integrations including FAHR and ICP connections, enabling real-time federal data exchange. Proficiency in RESTful APIs, SOAP Services, and real-time data exchange across government platforms.
Full Stack Development
Development and maintenance of government platforms using ASP.NET Core, SQL Server, MongoDB, Vue.js, and Odoo ERP. Implementation of RESTful and SOAP APIs as well as cybersecurity remediation measures.
Business Analysis & Process Reengineering
AS-IS / TO-BE process mapping, business process reengineering, gap analysis, and risk identification. Stakeholder workshops, requirements engineering, BRDs, SOPs, and UX research for government digital projects.
Cybersecurity Compliance
Resolution of critical vulnerabilities identified by UAE Cybersecurity Council, achieving 100% compliance with national cybersecurity protocols across all digital platforms.
ERP Implementation
Delivery of full ERP-based pilgrim management systems using Odoo and Vue.js, streamlining registration, logistics, and coordination for large-scale government operations.
UX & Digital Adoption
Direction of UX Lab sessions applying Effortless Service design principles, optimizing citizen journeys and improving digital adoption across ministry user bases.
Budget Governance & Municipal Systems
Design and build of centralized budget management systems governing 120+ strategic municipal initiatives, enabling real-time financial tracking and oversight across all departments.
Experience
Professional experience5 - 10 years
Freelancer since2018
Languages
ArabicNative speakerEnglishFluent
Project history
Re-engineered Sports Clearance and License Renewal services into fully automated Instant Services, eliminating manual approvals for 5,000+ active users. Integrated TDRA Digital Standards across the SDLC, raising the UAE Customer Pulse satisfaction benchmark from 65 to 87. Architected GSB integrations with FAHR and ICP for real-time federal data exchange. Governed 3 mission-critical platforms maintaining 99.9% uptime SLA. Resolved critical cybersecurity vulnerabilities achieving 100% compliance. Owned full Change Management lifecycle via Jira Service Management. Led TDRA Digital Enablers Assessment providing evidence across ~30 enablers, driving score improvement from 60 to 74. Led ministry-wide preparation for the UAE Government 7-Star website and digital services assessment.
Designed and built the Wazen centralized budget management system for Ajman Municipality governing 120+ strategic municipal initiatives. Engineered RESTful API middleware layer for Mawqef smart parking system (Sharjah Municipality) supporting 500,000+ registered users. Delivered a full ERP-based pilgrim management system (Odoo + Vue.js) for the Ministry of Hajj & Umrah serving 130,000-200,000 pilgrims per season. Designed, developed, and maintained multiple ASP.NET Core / SQL Server government platforms across the full SDLC. Conducted stakeholder workshops, mapped business requirements to technical specifications, and governed delivery across multiple concurrent government projects.