Programme Manager
Deutsche Telecom Global Business Solution
(Telecommunications, >10.000 employees)
Keywords
Skills
I am highly motivated, results-driven IT Senior Programme Manager with more than 15 years’ experience in engineering, implementing, and supporting technical information systems. My expertise includes solution design and implementation, technical analysis, process and system optimization. Having successfully implemented multiple Global IT Programmes simultaneously, I have gained significant experience in delivering Programmes of work on schedule and within agreed budget
My key strengths are; leading multi-cultural teams in remote locations, inspiring people, fostering confidence, developing emerging talent and establishing cohesive, high-performance teams. I build relationships based on trust, facilitate consensus and a partnerships approach with stakeholders while holding them accountable for programme performance. A senior advisor who brings energy, commitment, alternative perspectives and finds pragmatic solutions to overcome project challenges.
My key strengths are; leading multi-cultural teams in remote locations, inspiring people, fostering confidence, developing emerging talent and establishing cohesive, high-performance teams. I build relationships based on trust, facilitate consensus and a partnerships approach with stakeholders while holding them accountable for programme performance. A senior advisor who brings energy, commitment, alternative perspectives and finds pragmatic solutions to overcome project challenges.
Project history
04/2022
-
07/2022
* Delivering a program SAFE for ExxonMobile - ESSO Stations transition for a multiple 3rd party
connections migration in Germany and United Kingdom.
* Managed a project timeline, activity, and schedule migrations, update documentation (including
risk and issue log, action tracker, project plan).
* Lead a technical team to provide design documentation, cutover plan and post-implementation
support.
* Working with the project team under pressure and with a very short timelines.
connections migration in Germany and United Kingdom.
* Managed a project timeline, activity, and schedule migrations, update documentation (including
risk and issue log, action tracker, project plan).
* Lead a technical team to provide design documentation, cutover plan and post-implementation
support.
* Working with the project team under pressure and with a very short timelines.
06/2019
-
05/2022
Portfolio Manager - EMEA, Senior Programme Manager
HCL Technologies UK Limited
(Internet and Information Technology)
* Managed a project portfolio of up to fifty concurrent infrastructure projects from conception
to transition to BAU, including network data, network telephony, security, video conferencing,
file/app server
* Partnered with Finance and Account Management teams to streamline and improve the accuracy of
revenue forecasting and invoicing of completed projects and key milestones
* Devised dynamic and flexible project resource tracking across the portfolio that improved
resource allocation and cost efficiencies
* Re-established trust with our client by turning around two high profile red projects, back to
green and invigorated portfolio performance, which was instrumental to retaining the client
* Providing new processes, documentation and tools to improve ways of working and reporting
based on customer requirements
to transition to BAU, including network data, network telephony, security, video conferencing,
file/app server
* Partnered with Finance and Account Management teams to streamline and improve the accuracy of
revenue forecasting and invoicing of completed projects and key milestones
* Devised dynamic and flexible project resource tracking across the portfolio that improved
resource allocation and cost efficiencies
* Re-established trust with our client by turning around two high profile red projects, back to
green and invigorated portfolio performance, which was instrumental to retaining the client
* Providing new processes, documentation and tools to improve ways of working and reporting
based on customer requirements
04/2017
-
06/2019
Senior Programme Manager
HCL Technologies UK Limited
(Internet and Information Technology)
* Managed multi-million global programme (including Global Infrastructure Refresh Programme,
EMEA lead for Wifi survey programme, Azure File Sync programme)
* Business transformation projects responsible for the successful initiation, planning, design,
execution, monitoring, controlling and closure of a multiple IT infrastructure programmes/
project existing offices expansion and new office setup
* Creation and ongoing management of project documentation - SoW, Project Plan, Risk Assessment,
Project Status Report, Project Closure Documents, etc.
* Established strong working relationships with our Client's Senior Management team, Senior
Sponsors, Department Heads and Process Owners
EMEA lead for Wifi survey programme, Azure File Sync programme)
* Business transformation projects responsible for the successful initiation, planning, design,
execution, monitoring, controlling and closure of a multiple IT infrastructure programmes/
project existing offices expansion and new office setup
* Creation and ongoing management of project documentation - SoW, Project Plan, Risk Assessment,
Project Status Report, Project Closure Documents, etc.
* Established strong working relationships with our Client's Senior Management team, Senior
Sponsors, Department Heads and Process Owners
03/2016
-
04/2017
Senior Level Manager/Programme Manager
HCL Technologies UK Limited
(Internet and Information Technology)
* Managed multiple Global infrastructure projects including new office stand ups, existing site
expansion and office consolidation
* Providing user support during office move and hyper care services
* Monitoring and reporting on service levels
expansion and office consolidation
* Providing user support during office move and hyper care services
* Monitoring and reporting on service levels
09/2013
-
03/2016
IT Project Manager, Deployment Manager - Freelancer
MB-PC IT Consulting LTD
(Internet and Information Technology)
* Managed a team of 30 configuration engineers across 50 different customer sites (commercial
and retail) - Lidl, Atos, McColls,
* Lead Manager of 16 desktop engineers working on Windows 8 post-migration escalation queue
(1800 tickets which were resolved within 2 months) for HMTreasury.
and retail) - Lidl, Atos, McColls,
* Lead Manager of 16 desktop engineers working on Windows 8 post-migration escalation queue
(1800 tickets which were resolved within 2 months) for HMTreasury.
01/2007
-
09/2013
IT Project Manager
PHOENIX IT SERVICES Limited
(Internet and Information Technology)
* Project management large scale projects, creating reports and presentation of the project
objectives, analysing and providing IT solutions on multiple large scale projects in various
locations across the UK: BBC, Atos Origin, Olympics London 2012
* Built strong relationship with customer, delivering projects with high standards, on budget
and on time.
objectives, analysing and providing IT solutions on multiple large scale projects in various
locations across the UK: BBC, Atos Origin, Olympics London 2012
* Built strong relationship with customer, delivering projects with high standards, on budget
and on time.
Certifications
Prince 2
The Knowledge Academy
2012
Local Availability
Only available in these countries:
United Kingdom
I am based in UK, willing to travel if nesseserly. I am holing 2 passports: UK and EU which allows me a flexible travel around the world.
