Provide Remote Technical Support and System Administration

I am an experienced Professional in Information Technology working over 13 years in Sri Lanka and Saudi Arabia for reputed Organizations such as Hotels, Bank and Automotive industry. Throughout my career, I have taken numerous trainings and certification exams such as CCNA, Systems & Network Administration, Installing and Configuring Windows Server 2012, Administrating Windows Server 2012, Linux Systems & Network Administration, Graphic Designing Course, SCCM, Web Developer Program, AIX & SAP Basis. AREAS OF EXPERTISE  Technical Troubleshooting  End User Training  Virus Detection, Removal & Prevention  IT Infrastructure & Performance Tuning  System Upgrades & Optimization Security, Backup & Recovery Solutions  Technical & User Documentation Relationship Management  Flexible, guest-oriented with outstanding problem solving skills  Experienced in handling a multi-national work force TECHNICAL PROFICIENCIES Platforms : Windows, Unix, Linux, Mac OS X, iOS Networking : LANs / WANs / SANs, TCP / IP, DNS, HTTP, Wireless / Cisco Routers & Switches, Firewalls, Cisco IOS, Active Directory Domain Controllers Hardware : iPads, iMacs, tablets, desktops, laptops, printers, scanners, projectors Applications : Norton Antivirus, Symantec Backup Exec, Norton Internet Security, Fidelio, Opera, Micros SAP : AIX & SAP Basis SCCM : Microsoft Window Updates, Patches & Upgrade I pride my work on being professional, of the highest quality and always deliver on time. Thank you for taking the time to read my application. Looking forward to an opportunity to provide my best services at all time.