SCCM Expert, Software Packager, MDM Specialist

Professional Summary
Seasoned  IT Specialist  with  18+ years  of experience in  mobile device management (MDM), enterprise mobility, SCCM, and Windows/Linux system administration . Proven expertise in  WorkspaceOne (AirWatch), Android Enterprise, and SCCM deployments , with a strong background in scripting (PowerShell, VBScript, Bash) and IT infrastructure optimization. Adept at troubleshooting complex technical issues, leading migrations, and improving IT operations through automation and process enhancements.

---

Core Competencies
✔  Mobile Device Management (MDM)  – WorkspaceOne (AirWatch), Android Enterprise, JAMF, Afaria
✔  Endpoint Management  – ​​SCCM, Baramundi, MDT, WDS, VMware
✔  Scripting & Automation  – PowerShell, VBScript, Batch, Bash, Python
✔  OS Deployment & Imaging  – Windows (7/10/11/Server), Linux (RHEL, Ubuntu), MacOS
✔  Application Packaging & Deployment  – ​​InstallShield, Wise Studio, MSI customization
✔  Security & Compliance  – Android OS updates, vulnerability analysis, policy enforcement
✔  Cloud & Virtualization  – VMware, Citrix Virtual Apps, Azure ADO

---

Professional Experience
IT Specialist (Contractor for Kyndryl Romania via Yoursoft Alternative SRL)
Apr 2018 – Present | Operations Analyst – SME

• WorkspaceOne (AirWatch) Administration:
  • Led the documentation and restructuring of  OGs, profiles, and policies , improving device management efficiency.
  • Spearheaded  Android OS update deployments  and security patch testing, ensuring compliance.
  • Developed  user guides  for device enrollment, troubleshooting, and factory resets.
  • Automated  ServiceNow & Azure ADO ticket triage , reducing resolution time by 30%.
• SCCM & Endpoint Management (2020-2021):
  • Recovered a  ransomware-infected SCCM 2012 environment , restoring full functionality.
  • Upgraded  SCCM 2012 to Current Branch , optimizing content distribution across  80+ DPs .
  • Created  PowerShell scripts  for automated content redistribution, reducing manual workload.

IT Specialist (Contractor for IBM Romania via Yoursoft Alternative SRL)
May 2007 – Apr 2018 | Roles: L3 Android Specialist, SCCM/Packaging SME

• Android Enterprise Expertise (2017-2021):
  • Flashed, rooted, and debugged  Samsung devices  for enterprise use.
  • Decompiled/repackaged  APKs  to modify app settings per client needs.
  • Analyzed  Android security vulnerabilities , providing mitigation strategies.
• Windows Deployment & Imaging (2010-2017):
  • Designed  golden images  for Windows 8.1/10 across  Lenovo, HP, Dell  hardware.
  • Automated  AD migrations & user data transfers  using  USMT & PowerShell .
• Software Packaging (2007-2010):
  • Delivered  custom MSI packages  using InstallShield/Wise, ensuring compatibility.

Earlier Roles

• Network Administrator  (CAR Pensionari, 2005-2006) – Set up LAN, trained staff on new software.
• Data Entry Operator  (Star Storage SRL, 2006-2007) – Maintained customer databases.

Education & Certifications
?  Bachelor's in Computer Science  – Hyperion University Bucharest (2018-2021)
?  High School Diploma (Computer Science)  – National College "Vlaicu Voda" (2000-2004)
Certifications:

• Google Android Enterprise Professional & Associate  (2024)
• MCSE: Mobility Expert  (Microsoft, 2017)
• Citrix Virtual Apps & Desktop Training  (2020, 2019)
• Certified JSS Administrator (JAMF)  (2016)
• Linux System Administrator  (InfoAcademy, 2013)

Technical Skills
Category Skills Operating Systems Windows (7/10/11/Server), Linux (RHEL, Ubuntu), MacOS, Android, iOS
MDM & Endpoint WorkspaceOne (AirWatch), SCCM, JAMF, Baramundi, VMware, Citrix
Scripting PowerShell (Advanced), VBScript, Batch, Bash, Python (Intermediate)
Packaging InstallShield, Wise Studio, Advanced Installer, MSI customization
Cloud & Virtualization VMware, Azure ADO, Citrix Virtual Apps

Key Achievements
✅  Modernized Kyndryl's MDM infrastructure , consolidating OGs and improving policy enforcement.
✅  Recovered SCCM post-ransomware attack , preventing 2 weeks of potential downtime.
✅  Automated 50+ repetitive tasks  via PowerShell, boosting team productivity.