09/06/2022 updated
100 % available
Business Intelligence professional experienced in warehouse and user-centric dashboards design
McLean, USA
USA
BSc. Computer Systems Engineering, MAs. Modern and Contemporary ArtBusiness IntelligenceExtract Transform Load (ETL)Data WarehousingOutsourcingStock ControlDashboards
I have designed dashboards for customers such as The Coca-Cola Company and regional (LatAm) datawarehouse for Nielsen. I have also led teams with outstanding results including the consolidation of a Business Intelligence specialized Managed Services practice, as well as a program for a healthcare institution awarded by the Worl Bank.
Experience
Professional experience10+ years
Languages
EnglishFluentSpanishNative speaker
Project history
* Gathered functional and technical system requirements
* Worked with key client stakeholders to define business processes
* Provided instructional demonstrations to clients throughout the entire project life
cycle
* Drove BPM adoption within client organizations by empowering client resource to
become self-sufficient with building process applications on their own
* Worked with key client stakeholders to define business processes
* Provided instructional demonstrations to clients throughout the entire project life
cycle
* Drove BPM adoption within client organizations by empowering client resource to
become self-sufficient with building process applications on their own
* Managed specialized support engineers
* Helped the team grow from two to five accounts
* Standardized operating processes for consultants in three countries
* Coordinated ticket resolution and platform stabilization for a project in the
pharmaceutical industry, which got a MicroStrategy Customer Award in 2018
* Contributed to contract extensions with customers in energy and financial
industries
* Prioritized and assigned tasks according to issue severity and team workload
* Designed data warehouse and data marts models
* Specified and implemented logical data models using MicroStrategy
* Designed dashboards focused on improving overall UX
* Contributed to report rebranding for Domtar and The Coca Cola Company
* Gave technical advice to customers and propose improvements to their BI platform
* Evaluated the impact of incoming requests and manage their scheduled attention
* Analyzed and evaluated enhancements of business intelligence projects for client
companies
* Led a support team in implementing fixes to urgent problems
* Mentored junior consultants and provided technical guidance
* Helped the team grow from two to five accounts
* Standardized operating processes for consultants in three countries
* Coordinated ticket resolution and platform stabilization for a project in the
pharmaceutical industry, which got a MicroStrategy Customer Award in 2018
* Contributed to contract extensions with customers in energy and financial
industries
* Prioritized and assigned tasks according to issue severity and team workload
* Designed data warehouse and data marts models
* Specified and implemented logical data models using MicroStrategy
* Designed dashboards focused on improving overall UX
* Contributed to report rebranding for Domtar and The Coca Cola Company
* Gave technical advice to customers and propose improvements to their BI platform
* Evaluated the impact of incoming requests and manage their scheduled attention
* Analyzed and evaluated enhancements of business intelligence projects for client
companies
* Led a support team in implementing fixes to urgent problems
* Mentored junior consultants and provided technical guidance
* Managed remote and on-site business intelligence teams
* Gathered and analyzed business requirements
* Built dashboards and decision support reports using MicroStrategy suite
* Helped validate that solutions met requirements
* Gathered and analyzed business requirements
* Built dashboards and decision support reports using MicroStrategy suite
* Helped validate that solutions met requirements