09/04/2026 updated

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Employee Workflow Lead | ServiceNow

Rennes, France
Worldwide
Master 2 in Managing and Developing Human Resources
Rennes, France
Worldwide
Master 2 in Managing and Developing Human Resources

Profile attachments

Resume Ait Oulahiane Naima.pdf

About me

HR professional who has decided to share her passion & knowledge for the function and accompany others to take the tech journey and get the best out of it.

ComplianceHuman ResourcesLegal KnowledgeServiceNow HR Service DeliveryServicenow
ServiceNow Employee Experience
Expertise in the ServiceNow platform for Employee Experience (HRSD, WSD, LSD, H&S), including presales involvement, project implementation as functional consultant (Senior BA or Product Owner), workshop facilitation, story writing, testing and quality checks.

HR Business Partnering
Extensive experience as HR Business Partner covering recruitment, talent management, performance management, compensation and benefits, employee relations, and engagement surveys across large employee populations.

Talent Management & HR Strategy
Strong background in building and implementing Group HR strategies, managing talent management cycles worldwide, overseeing performance and salary review cycles, career development programs, and international mobility.

International Mobility & Reward
Management of expatriate populations, advising on international assignments, ensuring tax and national insurance compliance, and supporting immigration matters for mobile employees.

HRIS Project Management
Participation in HRIS projects as functional project manager and project team member, including workforce organisation projects, job weighting projects, and HRIS implementation at group level.

HR Reporting & Analytics
Production of HR reports for executive committees, workforce planning analysis, budget preparation and control, and management of global people surveys.

Recruitment & Onboarding
End-to-end recruitment management including job advertisement writing, CV shortlisting, pre-selection and face-to-face interviews, as well as development of onboarding and integration processes for new joiners.

ServiceNow Certifications
Holder of multiple ServiceNow certifications and accreditations: Certified System Administrator, Certified ITSM Professional, Certified HR Professional, Accredited Now Assist HRSD, Accredited Legal Service Delivery, Accredited Workplace Service Delivery, Accredited Employee Growth and Development, and ITIL 4 Foundation CPD.

Employee Relations & Health and Safety
Management of employee relations missions including health and safety at work, absenteeism management, disciplinary actions, and development of communication and training programs for line managers.

Experience

Professional experience0 - 5 years
Freelancer since2026

Languages

EnglishFluentFrenchNative speakerSpanishFluent

Project history

Employee Experience Lead ServiceNow

Fujitsu
Responsible for the Employee Experience offer in France (HRSD, WSD, LSD and H&S). Managing the relationship with ServiceNow France for Employee Experience, following up on prospects, presales involvement (HRSD, WSD, LSD, IRM, ITSM), and project implementation as functional consultant (Senior BA or Product Owner): preparing and facilitating workshops, writing stories, conducting tests and quality checks. Projects include LSD Conflict of Interest process automation, application replication, new application creation, HRSD Journeys designer (Onboarding, Offboarding, Transfers), LSD Conflict of Interest/Ethics, and Onboarding/HR Admin.

Senior HR Business Partner

Fujitsu
HR Business Partner for 200 employees covering business partnering, recruitment, talent and performance management, compensation and benefits, and employee relations. For the French perimeter of 350 employees: talent management including performance and salary review cycles, career development and talent programs, engagement surveys, and HR projects.

Voluntary Work

Red Cross
Voluntary work at the Red Cross in Paris, France.

HR Business Partner

AXA IM
HR Business Partner role at AXA IM in Paris, France.

Group HR Development Manager

Malteurop Group
Building Group HR strategy and its implementation with Group Head of HR and regional Head of HR (recruitment, training, internal mobility, talent management, compensation and benefits). Group Talent Manager managing the talent management cycle worldwide. Managing Group international mobility. HR support for 5 countries without local HR. HR Manager for the Group entity (40 employees). Worldwide HR projects including workforce organisation, job weighting, and HRIS project at Vivescia level as Functional Project Manager (6 months) and ad interim Project Director.

Reward & International Mobility Analyst

BNP Paribas CIB
Managing the UK expatriate population as first point of contact for assignees (circa 200 inbound and 150 outbound), vendors and HR teams. Advising and supporting other mobile populations such as missions, commuters, and short-term business travellers. Ensuring tax and national insurance compliance for assignees and mobile population. Contributing to compliance on immigration matters.

HR Management Support Officer

BNP Paribas Securities Services UK
Producing reports for Executive committees (ICC, ExCo, Headquarters). Analysis on different HR topics: Workforce Planning, Professional Qualifications program, L&D structure, HR efficiencies. Assisting with budget preparation and control. Reviewing and creating processes for onboarding, International Mobility, Work experience, HR Budget, Global People Survey, HR Reporting, and Missions. Securities Services UK Referent for the annual Global People Survey. Point of contact for internal and external clients on Finance, Compliance and Risks. International Mobility assistance for expat/mission/localisation and project support.

HR Officer

LA POSTE GROUP
Recruitment: evaluating recruitment needs, writing job advertisements, shortlisting CVs, conducting pre-selection and face-to-face interviews. New joiners and engagement projects: reviewing integration processes, developing welcome guides, and delivering inductions. Employee Relations mission including Health and Safety at work (workshops, action plans, training programs for 50 line managers), absenteeism management (monthly and yearly analysis), and disciplinary actions.

Certificates

CIS CSA

SERVICENOW

2023

CIS ITSM

SERVICENOW

2023

CIS HRSD

SERVICENOW

2023


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