End User Computing Engineer | VMware & Citrix Expert | VDI Specialist

Providing professional and technical contributions to the conception, development, and execution of NISC ID&E OPEX engineering projects. Contributing to the design, implementation, configuration management, and deployment of systems and services. Participating in installation and configuration management of laboratory-based prototype systems. Supporting monitoring and troubleshooting of system failures or bugs. Supporting automated deployment of defined software baselines. Providing documentation and implementation of assigned services as well as troubleshooting guides. Scheduling, participating, and leading technical support teams in support of projects and exercises. Coordinating, planning, and scheduling team activities, and estimating resources and financial requirements. Providing training to maintain highly skilled technical support for the Service Line. Giving briefings and presentations, writing and/or reviewing reports and articles for publication. Performing ad hoc tasks related to CES SLs responsibilities and deputizing for higher-grade staff.

Continuation of previously noted duties as well as expanding and deepening the knowledge pool required for proficiently executing advanced tasks. Acquisition of new clients/accounts through presenting elaborate and specific architectural solutions. Working with sales teams on designing offers for current and new clients, often involving client infrastructure assessments. Vendor management and collaboration. Designing and carrying out workshops for current clients when implementing new solutions. Writing scripts for automatization of boot-storm/logon-storm testing. VMware/Omnissa Horizon VDI Infrastructure Design and Implementation for multiple customers.

VMware/Omnissa Horizon VDI Infrastructure Design and Implementation for multiple customers including Horizon 7/8, NVIDIA GRID for vGPU workloads, implementations in Automotive and Oil industry, regular office workloads and Government entities. Components included Cloud Pod Architecture, Unified Access Gateway, Dynamic Environment Manager, Cryptographic signage, and App Volumes. VMware/Omnissa Horizon VDI maintenance including Golden Images, Desktop pools, Application pools, Automated and Manual Farms. Profile solution implementation with Citrix UPM, MS Roaming profiles, and Microsoft FSLogix. VDI monitoring tool implementation with ControlUp On-Premises and Hybrid Cloud. Active Directory and ADCS implementation and maintenance. Microsoft KMS and RDS License server implementation and maintenance. Designing Citrix Virtual Apps and Desktops infrastructures including XenServer Setup, MCS, and PVS. Citrix Virtual Apps and Desktops implementation and maintenance including Golden Images, Desktop and Application pools, Automated and Manual Farms. Citrix NetScaler Load Balancing Appliance implementation and maintenance (VPX and MPX). L3 technical support for Horizon VDI and Citrix Virtual Apps and Desktops.