08/27/2026 updated
100 % available
Enterprise Solution Architect | Salesforce & CRM Transformation | Lead-to-Order | AI
Espoo, Finland
Only remote
Master of Computer Applications, Osmania University, India, 2002About me
Salesforce Solution Architect with 8+ years of experience across Sales, Service, CPQ/Revenue Cloud, Data Cloud and Agentforce. I combine business process expertise with solution design, customer workshops and AI-driven transformation.
Data ArchitectureSolution ArchitectureSalesforce CommunitiesSalesforce Sales CloudSalesforce Object Query Language (SOQL)
Salesforce Platform Expertise
Expertise across the full Salesforce ecosystem including Sales Cloud, Service Cloud, CPQ & Billing, Revenue Cloud, Data Cloud, Agentforce, Experience/Partner Cloud, Flow, and SOQL. 11x Salesforce-certified with hands-on delivery across global, multi-region organizations.
Enterprise & Solution Architecture
Design and delivery of scalable enterprise architectures covering Lead-to-Order, Data Architecture, Reference Architecture & Governance, Technical-Debt Reduction, Scalability & NFRs, and Security Architecture for manufacturing, industrial, and B2B organizations.
AI Solution Design & Agentforce
Design of AI-powered business transformation solutions using Agentforce and Claude, including Prompt Engineering, LLM Business Automation, Claude Workflow Design, and GenAI Adoption Strategy for B2C and B2B clients.
CPQ & Revenue Cloud
Specialist in native Salesforce CPQ, QCP pricing solutions, price rules, quote templates, renewal and amendment process flows, and Revenue Cloud/ARM at POC level across multi-cloud global organizations.
Oracle ERP & Enterprise Integration
Nearly two decades of Oracle E-Business Suite program and project leadership, including Oracle Projects & Inventory, Oracle R12 global upgrades, Oracle Order Management, REST APIs, Middleware/Connectors, and DocuSign CLM integration.
Release Management & DevOps
Re-engineering of Salesforce release processes using Copado CI/CD, sandbox-vs-production drift reconciliation, and change-set management, achieving up to 95% reduction in deployment errors.
Data Architecture & Migration
Full install-base data migration delivery, Data Loader migrations, custom-object and report cleanup, and data model redesign for custom business processes targeting significant operational efficiency improvements.
Stakeholder & Vendor Management
Global multi-region rollout leadership, vendor management, product backlog ownership with implementation partners, enablement and training, and Agile/Scrum delivery across large cross-functional teams.
Field Service & Service Automation
Architecting Field Service (FSL) access and delivery models, service-as-opportunities capabilities, auto-generation of service diaries, and margin-tracking service automation for manufacturing clients.
Expertise across the full Salesforce ecosystem including Sales Cloud, Service Cloud, CPQ & Billing, Revenue Cloud, Data Cloud, Agentforce, Experience/Partner Cloud, Flow, and SOQL. 11x Salesforce-certified with hands-on delivery across global, multi-region organizations.
Enterprise & Solution Architecture
Design and delivery of scalable enterprise architectures covering Lead-to-Order, Data Architecture, Reference Architecture & Governance, Technical-Debt Reduction, Scalability & NFRs, and Security Architecture for manufacturing, industrial, and B2B organizations.
AI Solution Design & Agentforce
Design of AI-powered business transformation solutions using Agentforce and Claude, including Prompt Engineering, LLM Business Automation, Claude Workflow Design, and GenAI Adoption Strategy for B2C and B2B clients.
CPQ & Revenue Cloud
Specialist in native Salesforce CPQ, QCP pricing solutions, price rules, quote templates, renewal and amendment process flows, and Revenue Cloud/ARM at POC level across multi-cloud global organizations.
Oracle ERP & Enterprise Integration
Nearly two decades of Oracle E-Business Suite program and project leadership, including Oracle Projects & Inventory, Oracle R12 global upgrades, Oracle Order Management, REST APIs, Middleware/Connectors, and DocuSign CLM integration.
Release Management & DevOps
Re-engineering of Salesforce release processes using Copado CI/CD, sandbox-vs-production drift reconciliation, and change-set management, achieving up to 95% reduction in deployment errors.
Data Architecture & Migration
Full install-base data migration delivery, Data Loader migrations, custom-object and report cleanup, and data model redesign for custom business processes targeting significant operational efficiency improvements.
Stakeholder & Vendor Management
Global multi-region rollout leadership, vendor management, product backlog ownership with implementation partners, enablement and training, and Agile/Scrum delivery across large cross-functional teams.
Field Service & Service Automation
Architecting Field Service (FSL) access and delivery models, service-as-opportunities capabilities, auto-generation of service diaries, and margin-tracking service automation for manufacturing clients.
Experience
Professional experience5 - 10 years
Freelancer since2026
Languages
EnglishFluentSwedishBasic knowledge
Project history
Consulting Solution Architect delivering Lead-to-Order and AI-driven CRM for industrial, manufacturing and B2C clients. Engagements include redesigning Opportunity lifecycle on a MEDDPICC model, consolidating 30+ validation rules into a profile-agnostic governance framework, architecting Field Service access and delivery models, building Salesforce sales processes from scratch for a powersports distributor, and designing an Agentforce solution for automated early lead nurturing.
Enterprise solution owner for the global Salesforce platform. Joined as CPQ Solution Owner during the POC; promoted to Solution Manager (2023) and Solution Architect (2024). Owned technical architecture and roadmap for Sales Cloud, CPQ and Marketing Cloud across a global multi-region sales organization. Re-engineered the release process cutting deployment errors ~95%. Drove CRM adoption from 35% to 70%+. Evaluated CPQ POC, managed vendor relationships, built multi-market rollout templates, and provided architecture governance to Partner/Experience Cloud and Service Cloud initiatives.
Delivered Sales Cloud and CPQ solutions across multiple industries. Engagements included redesigning contract lifecycle management on an MVP Sales/CPQ build with ERP integration and DocuSign e-signature for a Nordic IT company, building a customized CPQ pricing solution with Oracle as product and price master for a European manufacturer, designing renewal and amendment process flows for a Nordic software company, and consolidating legacy process builders and workflow rules into Flow for high-technical-debt organizations.