10/03/2026 updated
100 % available
Enterprise Transformation & Technology Operations Executive | Former SVP, Citi
Fort Worth, USA
Only remote
BS in Computer Applications and Information Science Agile MethodologyBusiness ContinuityBusiness Process ImprovementDisaster RecoveryProject ManagementProgram ManagementVendor Relationship ManagementCloud MigrationWaterfall Model
Enterprise Technology Strategy
Over 40 years of experience in enterprise technology strategy, including infrastructure modernization, cloud adoption, virtualization, consolidation, and lifecycle modernization, resulting in significant cost reductions and operational improvements.
Global Operations Leadership
Leadership of globally distributed technology operations organizations with approximately 180 professionals and more than $5 million in annual operating responsibility, ensuring stability, resilience, governance, and accountability.
Operational Resilience & Process Improvement
Expertise in improving operational resilience through process automation, such as ServiceNow dispatch automation, generating approximately $500,000 in recurring annual savings, alongside risk management, governance, continuity, security, and regulatory discipline.
Budget & Vendor Management
Management of large-scale technology budgets and vendor relationships, ensuring technology investments produce measurable business value.
Financial Services Technology
Extensive experience in financial-services technology environments, with a practical understanding of regulatory requirements, risk management, and compliance.
Cloud Adoption & Virtualization
Reduction of physical data-center footprint by approximately 40% through cloud adoption, virtualization, consolidation, and lifecycle modernization.
Cost Optimization
Delivery of approximately $2.5 million in annual savings through IBM Lotus Notes insourcing and approximately $1.7 million in warranty and lifecycle savings.
Organizational Change Management
Leadership of organizational change initiatives, establishing priorities, evaluating technology and operating models, and driving transformation across complex enterprise environments.
Over 40 years of experience in enterprise technology strategy, including infrastructure modernization, cloud adoption, virtualization, consolidation, and lifecycle modernization, resulting in significant cost reductions and operational improvements.
Global Operations Leadership
Leadership of globally distributed technology operations organizations with approximately 180 professionals and more than $5 million in annual operating responsibility, ensuring stability, resilience, governance, and accountability.
Operational Resilience & Process Improvement
Expertise in improving operational resilience through process automation, such as ServiceNow dispatch automation, generating approximately $500,000 in recurring annual savings, alongside risk management, governance, continuity, security, and regulatory discipline.
Budget & Vendor Management
Management of large-scale technology budgets and vendor relationships, ensuring technology investments produce measurable business value.
Financial Services Technology
Extensive experience in financial-services technology environments, with a practical understanding of regulatory requirements, risk management, and compliance.
Cloud Adoption & Virtualization
Reduction of physical data-center footprint by approximately 40% through cloud adoption, virtualization, consolidation, and lifecycle modernization.
Cost Optimization
Delivery of approximately $2.5 million in annual savings through IBM Lotus Notes insourcing and approximately $1.7 million in warranty and lifecycle savings.
Organizational Change Management
Leadership of organizational change initiatives, establishing priorities, evaluating technology and operating models, and driving transformation across complex enterprise environments.
Experience
Professional experience10+ years
Freelancer since2019
Languages
EnglishNative speaker
Project history
Led globally distributed technology operations and an organization of approximately 180 professionals with more than $5 million in annual operating responsibility. Focused on modernizing complex enterprise environments while maintaining stability, resilience, governance, and accountability. Achieved significant cost savings through cloud adoption, IBM Lotus Notes insourcing, warranty and lifecycle improvements, and ServiceNow dispatch automation.
Led enterprise infrastructure operations and strategic technology initiatives supporting complex financial-services environments. Managed infrastructure teams and major technology programs spanning messaging, security, systems operations, and lifecycle management. Insourced IBM Lotus Notes operations, generating approximately $2.5M in annual savings. Built a Security Administration organization to strengthen segregation of duties and regulatory controls. Led infrastructure modernization, vendor management, operational improvements, and cross-functional technology initiatives supporting business objectives.
Led enterprise electronic messaging operations at the Federal Reserve Bank of New York. Managed messaging infrastructure and migration initiatives supporting more than 3,000 users. Reviewed and redesigned migration procedures, enabling the organization to complete the migration approximately 10 months ahead of schedule. Led cross-functional technical teams and maintained operational stability, security, and service continuity.