10/07/2025 updated

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Legal assistant, Accounting Assistant, Sales, Community Manager

Santa Ana, Costa Rica Public Accounting, Accounting Technician
Santa Ana, Costa Rica Public Accounting, Accounting Technician

Profile attachments

CV Erilyn RS (EN).pdf

AccountingStandard Accounting PracticesAuditingCustomer Relationship ManagementBusiness Process ImprovementCustomer ExperienceServicio al ClienteCommunity ManagementCustomer Communications ManagementCustomer Demand PlanningDocument Management SystemsPerformance ManagementSalesFinancial ManagementRequirement PrioritizationProcurement ManagementProduct Information ManagementResonanceSAP ApplicationsService DeliverySocial MediaStakeholder ManagementStock ControlTrend AnalysisFilingLegal KnowledgeExecutive AssistancePayroll Management
With a robust background spanning legal and accounting assistance, payroll administration, sales support, and community management, I bring a versatile skill set and a dedication to client satisfaction. My career has been defined by proactive customer service, meticulous attention to detail, and effective communication across various roles.
In my role as a Legal Assistant, I excel in meeting customer needs through attentive communication via phone and email. I manage document delivery processes, ensuring adherence to deadlines and compliance with requirements. I am adept at preparing a wide array of legal documents, providing crucial support to lawyers in document organization, internal audits, and notarial tasks. My proficiency extends to drafting deeds, testimonies, and notarial indexes, as well as conducting registry studies and maintaining reference files.
In accounting, I handle purchase orders, invoice entry using SAP, and meticulous data reconciliation. My responsibilities also include account domiciliation and supporting internal audits, demonstrating a comprehensive understanding of financial processes.
I manage payroll administration efficiently, preparing detailed reports and addressing user inquiries with professionalism and accuracy. My personalized approach in addressing employee concerns via calls and emails ensures a high level of client satisfaction and compliance with service standards. Document management and meticulous filing are integral aspects of my daily tasks, ensuring organizational efficiency.
As a sales assistant, I am adept at engaging customers, providing product information, and facilitating seamless transactions. My responsibilities include managing inventory, processing transactions, and maintaining product displays to enhance customer experience and increase sales efficiency. I am well-versed in handling customer inquiries, resolving issues promptly, and ensuring adherence to company policies.
In my role as a community manager, I leverage my skills in trend analysis and strategic sales management to drive engagement and growth across social media platforms. I excel in planning and executing content strategies that resonate with target audiences, thereby maximizing brand visibility and customer interaction. I meticulously track performance metrics to evaluate the effectiveness of campaigns and adapt strategies accordingly, ensuring continuous improvement in online presence and community engagement.
I leverage CRM tools effectively to manage client relationships and enhance service delivery.
I thrive in dynamic environments, managing multiple tasks with efficiency and prioritizing effectively.
My interpersonal skills and proactive approach enable me to build strong client relationships based on trust and reliability.
Whether interacting with clients, colleagues, or stakeholders, I communicate clearly and effectively to ensure mutual understanding and alignment.
I am highly organized, maintaining meticulous records and managing tasks systematically to meet deadlines consistently.
I anticipate client needs and respond proactively, demonstrating empathy and understanding in all interactions.
I have a keen eye for detail, ensuring accuracy in all documents, transactions, and communications.
My dedication to delivering exceptional customer service is reflected in my proactive approach and commitment to client satisfaction.

Languages

EnglishFluentSpanishNative speaker

Project history

Legal and accounting Assistant

Grupo CoriCar / Grand Motors SA

Automotive & Vehicle Manufacturing

1000-5000 team member

Attend to and meet the needs of customers, providing assistance and solutions to their inquiries and issues. Communicate with customers through phone calls and emails. Monitor the progress of document delivery, ensuring timely delivery and verifying compliance with requested requirements. Assisting in legal, accounting and notarial areas. Preparation of all types of legal documents, support to lawyers in various tasks, organization of pending tasks, internal audit, drafting; printing and reading of deeds and testimonies, preparation of notarial indexes, preparation of registry studies and reference filing. Carry out purchase orders and enter invoices into SAP, data reconciliation and account domiciliation.

Payroll assistant

HC Revolution
Understand, and respond to the inquiries and claims made by users
regarding the contracted service. Payroll administration reports, personalized
attention to collaborators both by call and by email, document filing.

Sales Assistant

Tienda y Zapatería Jaim
Greet customers, assist them in finding what they need, and provide them
with information about the available products. Answer questions about the
products, prices, promotions, and return policies. Register and process
customer´s purchase transactions, inventory and invoices. Management of
the reception and maintenance of products.

Certificates

Accounting Technician

Liceo Experimental Bilingue de Rio Jimenez

2020


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