09/12/2025 updated
100 % available
Experienced IT Administrator and support Specialist
Kampala, Uganda
Only remote
BSc. IT AND COMPUTINGBackup DevicesComputer SecurityDatabasesData ValidationData ManagementDisaster RecoveryIBM Hardware Management ConsoleIncident ManagementInfrastructure ManagementNetworking HardwareIT Service ManagementNetwork SecurityMaintenanceRisk AnalysisServer Administration
Network Security and Administration
Extensive experience in network operations, monitoring, and maintenance. Strong knowledge of networking technologies, troubleshooting, and resolving network issues.
System Administration
Proficient in administering different systems including Microsoft 365, AD environment, and databases. Skilled in computer systems troubleshooting and maintenance.
Cybersecurity
Training in Cyber Security & Network security. Experience in implementing security measures, protecting sensitive data, and conducting risk assessments.
IT Service Management
Experienced in IT service management, including service desk operations, incident management, and SLA compliance.
Data Management
Skilled in data management and security, including backup and disaster recovery, and data validation.
Infrastructure Management
Proficient in managing IT infrastructure, including server administration, network device management, and cloud migration.
Software and Hardware Management
Experienced in software licensing, hardware/software installation, configuration, and troubleshooting.
Extensive experience in network operations, monitoring, and maintenance. Strong knowledge of networking technologies, troubleshooting, and resolving network issues.
System Administration
Proficient in administering different systems including Microsoft 365, AD environment, and databases. Skilled in computer systems troubleshooting and maintenance.
Cybersecurity
Training in Cyber Security & Network security. Experience in implementing security measures, protecting sensitive data, and conducting risk assessments.
IT Service Management
Experienced in IT service management, including service desk operations, incident management, and SLA compliance.
Data Management
Skilled in data management and security, including backup and disaster recovery, and data validation.
Infrastructure Management
Proficient in managing IT infrastructure, including server administration, network device management, and cloud migration.
Software and Hardware Management
Experienced in software licensing, hardware/software installation, configuration, and troubleshooting.
Experience
Professional experience5 - 10 years
Freelancer since2023
Languages
EnglishFluent
Project history
Responsible for providing technical support remotely and onsite, managing IT services, network infrastructure, and data backups. Administered Microsoft 365 and Travel Authorization Request System for the country office.
Provided 1st and 2nd Level support, managed core banking systems, network devices, and user permissions. Conducted regular maintenance and data restoration tests.
Managed IT equipment, network security, and software applications. Conducted regular maintenance, backups, and provided support for E-Commerce site.