09/01/2025 updated

**** ******** ****
100 % available

Multilingual Tour Guide & Cultural Experience Designer with Architectural Background

Mexico
Only remote
Bachelor's Degree in Architecture
Mexico
Only remote
Bachelor's Degree in Architecture

Profile attachments

CV EstefanyPonce.pdf

InnovationComputer-Aided DesignAutoCADAdobe PhotoshopArtificial IntelligenceMultilingualismConstructionServicio al ClienteConflict ResolutionData VisualizationWeb DevelopmentE-CommerceFinancesEspañolEvent ManagementProject ManagementSketchUp (3D Modeling Software)Stock ControlFinancial Data ManagementAdministrative OperationsLogistics Operations
Cross-Cultural Communication
Multilingual communication skills in English (B2) and Spanish (C1) with expertise in diplomatic customer service for international visitors and effective conflict resolution.

Event Management & Logistics
Calendar and event management, operational supervision, and logistics coordination for private and official visits, including cultural experience planning for international guests.

Design Software Proficiency
Experience with AutoCAD, Adobe Photoshop, SketchUp, and layout visualization tools, complemented by Microsoft Office suite and Google Workspace applications.

Project Management
Basic knowledge of project monitoring and evaluation frameworks with experience coordinating construction teams, budgets, timelines, and vendors.

Digital Tools
Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Drive, Docs, Calendar), and basic design tools like Canva.

Financial Administration
Solid financial and logistical administration background from managing operations and inventory in previous roles.

Emerging Technology
Experience with AI tools and no-code website development, including designing an online shopping cart for tourism-related products.

Languages

EnglishGoodSpanishFluent

Project history

Private Tour Guide

Independent contractor via digital platforms
Designed and led tailored cultural experiences for over 100 international visitors, coordinated complex logistics and multilingual communication, promoted cultural awareness of Mexican heritage through customized storytelling.

English Coach for Mexicans

Freelance Consultant
Provided English conversation coaching for Mexican professionals, prepared clients for job interviews in English, supported students in developing practical communication skills for work and daily life abroad.

Co-founder & Operations Manager

Online Cleaning Supplies Company
Oversaw inventory, orders, and supplier relations, managed service logistics for corporate clients and office buildings, handled customer support and resolved complaints diplomatically.

Architectural Assistant / Construction Supervisor

Various Firms
Supervised residential construction projects and high-end interior designs, coordinated teams, budgets, timelines, and vendors, specialized in luxury restaurant spaces and client-facing design.

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