06/02/2025 updated
100 % available
Virtual Assistant & Email Management Specialist
Haiti Bachelor's Degree in Philosophy and Literature
EditingCustomer Communications ManagementDocument Management SystemsEmail ManagementLabelingFrenchGoogle DocsOrganization DevelopmentProfessional CommunicationTask ManagementIndustrial PolishingData Management
Email Management
Expertise in various email platforms including Gmail, Outlook, and Yahoo. Proficient in email sorting, tagging, inbox organization, and message follow-up.
Google Workspace
Advanced knowledge of Google Docs, Sheets, and Drive for efficient document management and collaboration.
Microsoft Office
Comprehensive skills in Word, Excel, and PowerPoint for professional document creation and data management.
Professional Communication
Clear, concise, and polished writing skills for effective client communication and error-free email responses.
Translation and Proofreading
Specialized services in French translation and proofreading with native-level language proficiency.
Organizational Management
Organized, autonomous, and efficient approach to task management and workflow optimization.
Expertise in various email platforms including Gmail, Outlook, and Yahoo. Proficient in email sorting, tagging, inbox organization, and message follow-up.
Google Workspace
Advanced knowledge of Google Docs, Sheets, and Drive for efficient document management and collaboration.
Microsoft Office
Comprehensive skills in Word, Excel, and PowerPoint for professional document creation and data management.
Professional Communication
Clear, concise, and polished writing skills for effective client communication and error-free email responses.
Translation and Proofreading
Specialized services in French translation and proofreading with native-level language proficiency.
Organizational Management
Organized, autonomous, and efficient approach to task management and workflow optimization.
Languages
EnglishNative speaker
Project history
1. Email Management for a Local Education Organization
March 2023 – Present (Remote)
Handled over 500+ professional emails weekly in French and English
Organized inbox by priority, flagged urgent messages, and responded on behalf of leadership
Improved communication flow and response time by 40%
2. Virtual Assistant for a Theological School (STBH)
September 2022 – December 2023
Drafted and responded to administrative emails
Scheduled meetings and maintained Google Calendar
Proofread academic documents and translated correspondence (French ↔ English)
3. Customer Support – Informal Project (Online Boutique)
May 2022 – August 2022
Managed email inquiries, order updates, and refund requests
Maintained a professional tone in English email replies
Ensured 24h response time with 98% satisfaction rate
March 2023 – Present (Remote)
Handled over 500+ professional emails weekly in French and English
Organized inbox by priority, flagged urgent messages, and responded on behalf of leadership
Improved communication flow and response time by 40%
2. Virtual Assistant for a Theological School (STBH)
September 2022 – December 2023
Drafted and responded to administrative emails
Scheduled meetings and maintained Google Calendar
Proofread academic documents and translated correspondence (French ↔ English)
3. Customer Support – Informal Project (Online Boutique)
May 2022 – August 2022
Managed email inquiries, order updates, and refund requests
Maintained a professional tone in English email replies
Ensured 24h response time with 98% satisfaction rate