11/07/2025 updated
100 % available
Executive Virtual Assistant & Administrative Operations Manager
Dom Feliciano, Brazil
Only remote
Bachelor's Degree in NursingAbout me
Administrative professional with experience in customer service, remote support, and workflow organization. Communicative, proactive, and efficiency-oriented. I aim to contribute with simple and practical solutions to daily operations.
Accounts ReceivableBank ReconciliationBankingData ManagementDigital TechnologyFile SystemsPayment SystemsMedical EmergencyEnterprise Resource PlanningFinancesExecutive SponsorExpeditingHealth AdministrationMaintenanceProfessional Customer Services
Administrative Operations Management
Leadership of administrative and financial operations across multiple business units with expertise in HR, finance, and operations coordination
Digital Systems and Process Optimization
Proficiency in Google Workspace, Microsoft Excel, ERP systems, and digital banking platforms for workflow optimization
Financial Operations and Reporting
Management of digital payments, invoices, bank reconciliations, expense reporting, and financial transparency across multiple accounts
Customer Service Support
Professional customer service delivery and client relationship management
Calendar and Email Management
Comprehensive scheduling, document control, and email coordination
Executive Assistance
High-level executive support and administrative coordination
Reporting and Documentation
Creation and maintenance of detailed reports and documentation systems
File and Data Management
Digital filing systems and document management for enhanced accessibility and compliance
Process Improvement
Development of data-driven workflows and standardized reporting systems
Healthcare Administration
Emergency call triage, ambulance dispatch, and health department administrative support
Leadership of administrative and financial operations across multiple business units with expertise in HR, finance, and operations coordination
Digital Systems and Process Optimization
Proficiency in Google Workspace, Microsoft Excel, ERP systems, and digital banking platforms for workflow optimization
Financial Operations and Reporting
Management of digital payments, invoices, bank reconciliations, expense reporting, and financial transparency across multiple accounts
Customer Service Support
Professional customer service delivery and client relationship management
Calendar and Email Management
Comprehensive scheduling, document control, and email coordination
Executive Assistance
High-level executive support and administrative coordination
Reporting and Documentation
Creation and maintenance of detailed reports and documentation systems
File and Data Management
Digital filing systems and document management for enhanced accessibility and compliance
Process Improvement
Development of data-driven workflows and standardized reporting systems
Healthcare Administration
Emergency call triage, ambulance dispatch, and health department administrative support
Experience
Professional experience0 - 5 years
Freelancer since2025
Languages
EnglishFluentPolishBasic knowledgePortugueseNative speaker
Project history
Led administrative and financial operations of six business units in retail sector, providing executive-level support and ensuring efficient coordination across HR, finance, and operations. Improved organizational structure, financial visibility, and team productivity through data-driven workflows and standardized reporting systems.
Handled emergency call triage and ambulance dispatch within Brazil's Public Health System. Provided administrative and operational support, managed ambulance scheduling, internal communication, and documentation for emergency and public health programs. Developed digital systems to replace handwritten records and improved service efficiency.