03/13/2025 updated


100 % available
Experienced IT Executive specializing in Agile Project Management, DevOps, and Service Delivery
Hyderabad, USA
Only remote
Master of Business Administration, from Osmania University, Hyderabad, IndiaAgile MethodologyAutomationBusiness EfficiencyCloud ComputingContinuous IntegrationCustomer SatisfactionDevOpsInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementOperational ExcellenceRelease EngineeringRelease ManagementService DeliveryService ManagementStreamline
Agile Project Management
Extensive experience in implementing Agile methodologies for efficient project execution and delivery across various domains.
DevOps Implementation
Expertise in DevOps culture implementation, streamlining workflows, and enhancing operational efficiency.
Service Delivery Management
Proven track record in managing service delivery processes, ensuring high customer satisfaction and operational excellence.
IT Infrastructure Management
Proficiency in managing IT infrastructure, including server OS, cloud computing, and security tools.
Release Engineering
Skilled in release management and deployment using tools like Urban Code, XL Release, and various CI/CD pipelines.
ITIL and ITSM Frameworks
Deep understanding and application of ITIL, ITSM, and ITOM frameworks for seamless service management.
Automation and Scripting
Proficient in various scripting languages and automation tools to enhance operational efficiency.
Extensive experience in implementing Agile methodologies for efficient project execution and delivery across various domains.
DevOps Implementation
Expertise in DevOps culture implementation, streamlining workflows, and enhancing operational efficiency.
Service Delivery Management
Proven track record in managing service delivery processes, ensuring high customer satisfaction and operational excellence.
IT Infrastructure Management
Proficiency in managing IT infrastructure, including server OS, cloud computing, and security tools.
Release Engineering
Skilled in release management and deployment using tools like Urban Code, XL Release, and various CI/CD pipelines.
ITIL and ITSM Frameworks
Deep understanding and application of ITIL, ITSM, and ITOM frameworks for seamless service management.
Automation and Scripting
Proficient in various scripting languages and automation tools to enhance operational efficiency.
Experience
Professional experience10+ years
Freelancer since2014
Languages
EnglishNative speakerHindiNative speakerTeluguNative speaker
Project history
Managing Agile Release and Service Delivery in BFSI (Digital Banking) sector.
Managed DevOps and Agile Release processes in BFSI (Health Insurance) industry.
Led Agile Release Management and DevOps Automation in IMS sector.
Certificates
PagerDuty - DevOps Professional Certificate
PagerDuty2024
Atlassian Agile Project Management Professional Certificate
Atlassian2023
LambdaTest - LambdaTest Test Automation Professional Certificate
LambdaTest2023
SS&C Blue Prism - SS&C Blue Prism Robotic Process Automation Professional Certificate
SS&C Blue Prism2023
ServiceNow IT Leadership Professional Certificate
ServiceNow2022
Career Essentials in GitHub Professional Certificate
GitHub2022