03/13/2025 updated

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Experienced IT Executive specializing in Agile Project Management, DevOps, and Service Delivery

Hyderabad, USA
Only remote
Master of Business Administration, from Osmania University, Hyderabad, India
Hyderabad, USA
Only remote
Master of Business Administration, from Osmania University, Hyderabad, India

Profile attachments

Rami-Mullangi.pdf

Agile MethodologyAutomationBusiness EfficiencyCloud ComputingContinuous IntegrationCustomer SatisfactionDevOpsInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementOperational ExcellenceRelease EngineeringRelease ManagementService DeliveryService ManagementStreamlineWorkflowsScriptingOperational SystemsProject DeliverySafety PrinciplesIT Operations ManagementService Delivery Management
Agile Project Management
Extensive experience in implementing Agile methodologies for efficient project execution and delivery across various domains.

DevOps Implementation
Expertise in DevOps culture implementation, streamlining workflows, and enhancing operational efficiency.

Service Delivery Management
Proven track record in managing service delivery processes, ensuring high customer satisfaction and operational excellence.

IT Infrastructure Management
Proficiency in managing IT infrastructure, including server OS, cloud computing, and security tools.

Release Engineering
Skilled in release management and deployment using tools like Urban Code, XL Release, and various CI/CD pipelines.

ITIL and ITSM Frameworks
Deep understanding and application of ITIL, ITSM, and ITOM frameworks for seamless service management.

Automation and Scripting
Proficient in various scripting languages and automation tools to enhance operational efficiency.

 

Experience

Professional experience10+ years
Freelancer since2014

Languages

EnglishNative speakerHindiNative speakerTeluguNative speaker

Project history

Agile Release& Service Delivery Manager

RBS and Santander
Managing Agile Release and Service Delivery in BFSI (Digital Banking) sector.

Devops, Agile Release& Service Delivery Manager

United Health Care (UHC)
Managed DevOps and Agile Release processes in BFSI (Health Insurance) industry.

Agile Release Manager - DevOps Automation

DELLEMC
Led Agile Release Management and DevOps Automation in IMS sector.

DevOps& Service Delivery Manager

Worked for 44 Customers
Managed DevOps and Service Delivery for multiple clients in BFSI (Mortgage) industry.

Build& Release Consultant

First Data Corporation
Consulted on Build and Release processes in BFSI (Payment Cards) sector.

Service Delivery& Release Consultant

Morgan Stanley
Provided consultancy on Service Delivery and Release in BFSI (Wealth Management) industry.

Build& Release Engineer

Ford Motors Trading Company
Responsible for Build and Release Engineering in Automotive (Integrated Sales) sector.

Build& Release Engineer

Ford Motors Trading Company
Handled Build and Release Engineering tasks in Automotive (Integrated Services) industry.

Certificates

PagerDuty - DevOps Professional Certificate

PagerDuty

2024

Atlassian Agile Project Management Professional Certificate

Atlassian

2023

LambdaTest - LambdaTest Test Automation Professional Certificate

LambdaTest

2023

SS&C Blue Prism - SS&C Blue Prism Robotic Process Automation Professional Certificate

SS&C Blue Prism

2023

ServiceNow IT Leadership Professional Certificate

ServiceNow

2022

Career Essentials in GitHub Professional Certificate

GitHub

2022

Docker Foundations Professional Certificate Foundations Professional Certificate

Docker Foundations Professional Certificate

2022

MSME-TECHNOLOGY DEVELOPMENT CENTRE (PPDCAGRA) - Linux Administrat

MSME-TECHNOLOGY DEVELOPMENT CENTRE (PPDCAGRA)

2020

People Cert Org - PRINCE2 Foundation and Practitioner

People Cert Org

2017

XELOS Global Best Practices - ITIL® v3 Foundation

XELOS Global Best Practices

2016

People Cert Org - Certified Scrum Master and Certified Scrum Product Owner

People Cert Org

2016

MSME-TECHNOLOGY DEVELOPMENT CENTRE (PPDCAGRA) - DevOps

MSME-TECHNOLOGY DEVELOPMENT CENTRE (PPDCAGRA)

2016


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