11/13/2025 updated
not available
info: not available until 01/01/2026
Sales Manager
Porto, Portugal Bachelor of Tourism
About me
Experienced Sales Manager in Tourism and Hospitality Industry and Customer Relations Ambassador.
Sales PromotionSoftware ApplicationsBusiness IntelligenceCustomer Relationship ManagementStrategic ManagementServicio al ClienteCompetitive IntelligenceContract NegotiationCustomer RetentionMicrosoft Dynamics CRMEconomic GrowthEvent ManagementSalesHospitalityProduct PositioningMarket ResearchMultichannel MarketingCitrix SystemsProtelRevenue AnalysisRevenue ManagementSales ManagementSalesforce Commerce CloudAccount ManagementTourism
Sales Management and Strategy
Comprehensive experience in sales management, contract negotiations, market expansion strategies, and revenue optimization across tourism and hospitality sectors
Tourism and Hospitality Operations
Extensive knowledge in destination weddings, corporate events, hotel operations, and tourism product development with focus on luxury markets
Customer Relationship Management
Proven expertise in customer service, account management, client retention strategies, and VIP client handling in hospitality environments
Revenue Management
Advanced skills in revenue analysis, budget planning, financial reporting, and strategic planning for tourism businesses
Event Planning and Organization
Professional competence in event management, protocol organization, and coordination of corporate and leisure events
Market Research and Analysis
Analytical capabilities in market research, competitor analysis, and strategic market positioning
Multi-channel Marketing
Experience in marketing campaigns, publication control, and promotional activities across various channels
Software Applications
Proficiency in MS Office, Opera, MS CRM, Protel, BI, Prestige, Citrix, CTM, ReviewPro, Avalon, and TUI Destimo
Comprehensive experience in sales management, contract negotiations, market expansion strategies, and revenue optimization across tourism and hospitality sectors
Tourism and Hospitality Operations
Extensive knowledge in destination weddings, corporate events, hotel operations, and tourism product development with focus on luxury markets
Customer Relationship Management
Proven expertise in customer service, account management, client retention strategies, and VIP client handling in hospitality environments
Revenue Management
Advanced skills in revenue analysis, budget planning, financial reporting, and strategic planning for tourism businesses
Event Planning and Organization
Professional competence in event management, protocol organization, and coordination of corporate and leisure events
Market Research and Analysis
Analytical capabilities in market research, competitor analysis, and strategic market positioning
Multi-channel Marketing
Experience in marketing campaigns, publication control, and promotional activities across various channels
Software Applications
Proficiency in MS Office, Opera, MS CRM, Protel, BI, Prestige, Citrix, CTM, ReviewPro, Avalon, and TUI Destimo
Languages
GermanNative speakerEnglishFluentFrenchBasic knowledgePortugueseGoodSpanishFluent
Project history
Freelance Customer Support for DACH market during peak season 2025. Handled cases via email, phone and social media.
Sales and Marketing Strategy Plan for expansion to corporate market and business events. General sales advice for the diversification of the destination weddings organizing company into also business area corporate retreats.
Sales and relaunch of the Hotel Dreams Jardin Tropical in various source markets. Contracting and negotiating FIT contracts in all markets for brand Alua HYATT Collection in Tenerife. Planning sales targets, designing commercial strategies and sales campaigns.