07/25/2026 updated

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Export Sales Specialist | Foreign Trade & Operations Expert

Tekirdag, Turkey
Only remote
Bachelor of Applied Science (BASc), Biomedical Technology - Dokuz Eylul University
Tekirdag, Turkey
Only remote
Bachelor of Applied Science (BASc), Biomedical Technology - Dokuz Eylul University

Profile attachments

Hande Genc CV EN July 2026.pdf

Tender ManagementCustomer Communications ManagementMarketingTrade ComplianceImport/Export LogisticsData Import/ExportMarket DataMedical Affairs
Data Analysis & Market Research
Conducting detailed data and company analysis using tools such as TradeMap and Kompass to identify target customers and market opportunities in international trade.

Foreign Trade Consultancy & Export Operations
Planning and management of export exit procedures in accordance with Free Zone legislation, monitoring foreign trade operations, and handling all export documentation and customs processes.

Operations Coordination
Comprehensive coordination of logistics, inventory management, administrative affairs, and cross-functional operational workflows in both domestic and international business environments.

Corporate Communication & Business English
Introducing companies and products to potential customers using professional business English and corporate communication channels in international settings.

SAP & CRM Systems
Tracking production and import processes via SAP and processing monthly expenses in CRM programs for payment approvals and budget control.

Tender Management
Tender follow-up from tender and direct procurement platforms, file preparation, monitoring of inspection and acceptance processes, and contract file preparation and signing.

Inventory & Warehouse Management
Stock and warehouse count management and tracking for different warehouses and fixed assets, including minimum stock level management in line with sales targets.

International Fair Participation
Active participation in international trade fairs such as Frankfurt Ambiente 2024 and Canton Fair 2024, including customer acquisition and sales activities as a fair stand attendant.

Import & Export Documentation
Preparation and control of export and import documents, translation of product user manuals, and registration of products subject to permits with relevant authorities.

Experience

Professional experience10+ years
Freelancer since2015

Languages

GermanBasic knowledgeEnglishFluent

Project history

Foreign Trade Customer Representative

Bervin Dis Ticaret (Hausberg)
Determining target customers by conducting detailed data and company analysis from TradeMap, Kompass and Foreign Trade Consultancy offices. Introducing the company and products to potential customers using business English and corporate communication. Monitoring and management of foreign trade operations in accordance with European Free Zone Legislation. Keeping customer relations active, proforma issuing, customer relations, international business, problem solving and time management. Participation in international fairs: 2024 Frankfurt Ambiente and 2024 135th Canton Fair 1st Phase.

Export Sales Specialist

ACCAS (Paper Cup Manufacturer)
Disposable Premium Quality Packaging Products Manufacturer dealing with Paper Cups, Paper Salad Bowls, Paper Drink Straws, Cups, Container Lids, Paper Cup Sleeves.

Foreign Trade Customer Representative

Bervin Dis Ticaret (Hausberg)
Determining target customers by conducting detailed data and company analysis from TradeMap, Kompass and Foreign Trade Consultancy offices. Introducing the company and products to potential customers using business English and corporate communication. Monitoring and management of foreign trade operations in accordance with European Free Zone Legislation. Keeping customer relations active, proforma issuing, customer relations, international business, problem solving and time management. Participation in international fairs: 2024 Frankfurt Ambiente and 2024 135th Canton Fair 1st Phase.

Operations Supervisor

Mindray Turkey
Administrative affairs including preliminary accounting and purchasing management, all contracts and official document follow-up. Logistics management covering all logistics operations including import, local production raw material supply planning and time management, daily cargo and demo device transportation. Inventory management: stock and warehouse count management and tracking for different warehouses and fixed assets. Management of sales support and marketing activities. Monthly sales target tracking and reporting. Creating overseas order records, tracking all operations starting from order approval via SAP program. Management of document and registration processes for work permits, residence permits and visa procedures. Processing monthly expenses in CRM program for payment approvals and controlling monthly spending regarding budget limits.

Tender and Operations Specialist

Kappa Muhendislik Medikal
Technical service coordinator: recording and reporting of incoming calls, technical support on the phone and technical team guidance. Tender Officer: tender follow-up from tender and direct procurement platforms, file preparation, monitoring of inspection and acceptance processes and participation in presentations. Contract file preparation and signing, monitoring of contract periods and files. UTS: carrying out product registration and dealership transactions for the Ministry of Health product tracking system. Following up and updating all company official documents. Management of operational daily workflow. Direct participation in failures and demonstrations as Sales and Technical Service support.

Project Development and Sales Support

Elektrosonik Seslendirme San. ve Tic. Ltd. Sti.
Preparation of project and tender files. Welcoming customers in the showroom as sales support to technical service or sales representative upon request. Preparation and follow-up of delivery notes, invoices and Proforma Invoices. New constructions project follow-up and filing. Export documents preparation, control of products to be exported and follow-up of export process until customs exit. Import documents, translation of product user manuals, registration of products subject to permit with the Ministry and general operational support.

Administrative Assistant

Balkan Dental
General Manager Assistant with import operational responsibility. Carrying out correspondence regarding import, international correspondence and order tracking in a medical company that imports dental materials. Welcoming company guests from abroad at exhibitions and acting as translator and interpreter in product promotions. Answering incoming calls, recording and reporting to General Manager daily. Translating product user manuals to Turkish.

Administrative Assistant

TransMEP
General Manager Assistant in an International Transportation and Shipping company. Transferring transportation information to the customer, doing office documentation and filing work, following up on foreign correspondence. Following up on truck routes, driver foreign expenses and tracking and reporting on documents. Carrying out and following up on visa procedures. Filing and following up on monthly routine payments. Following up on and carrying out pre-accounting procedures and collections.

Certificates

Sales and Marketing Representative Certificate

TR Health Ministry

2016

Export and Import E-Commerce Expertise

Yorktrade Foreign Trade Institude

2011


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