05/06/2025 updated

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100 % available

Virtual Assistant & Customer Support Specialist with Healthcare Background

Norway
Worldwide
Bachelor's Degree in Nursing
Norway
Worldwide
Bachelor's Degree in Nursing

Profile attachments

CV Filippa right-1.pdf

EditingMental HealthServicio al ClienteContent CreationDigital MarketingE-CommerceEntrepreneurshipHealth CareMarketingLanguage EducationEnfermeríaShopifySocial MediaTime ManagementTeaching English As A Foreign LanguageCustomer SupportOrthopaedicsEtsyPublishing
Nursing and Patient Care
Extensive experience in delivering patient-centered care, handling documentation, and coordinating care in various medical settings including orthopedic, gastro surgery, and mental health.

Digital Entrepreneurship
Proficiency in building and managing online businesses, including e-commerce platforms like Shopify and Etsy, as well as developing digital marketing strategies and social media management.

Language Teaching
TEFL Certification for teaching English as a foreign language, demonstrating capability in language instruction and cross-cultural communication.

Organization and Time Management
Strong skills in planning, structuring work, and managing time effectively across various professional roles and projects.

Communication and Customer Service
Exceptional ability to communicate clearly and empathetically, providing high-quality customer support and maintaining professional relationships.

Adaptability and Quick Learning
Demonstrated capacity to adapt quickly to new environments, learn new skills, and respond effectively to changing needs in diverse professional settings.

Content Creation and Publishing
Experience in writing, editing, and self-publishing, with a focus on creating self-help content and developing marketing materials.
 

Languages

DanishFluentEnglishFluentNorwegianFluentSwedishNative speaker

Project history

Author - Awaken Your Inner Strength

Self-employed
Wrote, edited, and self-published a self-help book focused on mindset and emotional growth. Developed branding, marketing plan, and digital sales strategy.

Founder

Serenity Jewel
Built and manage an online jewellery shop on Shopify and Etsy. Handle customer inquiries, returns, and product listings. Design marketing content and manage social media presence.

Registered Nurse - Ortho & Gastro Surgery + Mental Health

Stavanger University Hospital
Delivered patient-centered care with empathy and clarity. Handled documentation, handovers, and care coordination. Supported mental health patients with compassion and professionalism. Adapted quickly to respond to changing needs.

Nursing Student - Clinical Placement & Elderly Care

Clinical Placement
Assisted with patient care, hygiene, and medication administration. Communicated with patients and families with respect and clarity. Observed and supported complex cases within orthopedic/gastro units. Developed responsibility, structure, and calm under pressure.

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