12/25/2025 updated

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100 % available

Finance Professional with Hotel Operations Experience

Warszawa, Poland
Only remote
Bachelor in Business and Management
Warszawa, Poland
Only remote
Bachelor in Business and Management

Profile attachments

0-7064384792637406419.pdf

AccountingArtificial IntelligenceBusiness EfficiencyServicio al ClienteData ValidationData ManagementData QualityFinancesFront OfficeHospitalityOracle ApplicationsPolishStreamlineWorkflowsLifecycle ManagementFinancial Data ManagementCustomer SupportSystem AdministrationTeam ManagementGsuiteAccounting Control
Financial Operations and Reporting
Expertise in preparing and verifying payment reports, month-end financial documents, cash collection monitoring, and full payment lifecycle management using Oracle, Excel and digital tools

Advanced Excel and Data Management
Proficiency in creating and maintaining Excel reports for management and accounting teams, data verification and reporting, and using Google Workspace for financial administration

Hotel Front Office Management
Experience coordinating front office teams, managing guest check-ins and payments, ensuring smooth daily operations and top-quality guest service in hotel environment

Oracle System Management
Experience managing guest check-ins, payments, and reporting in Oracle system with focus on data accuracy and transaction verification

Financial Control Systems
Implementation of simplified financial control systems that reduced verification time by 50% and improved operational efficiency

Team Leadership and Training
Training and supervising new team members, improving efficiency and service standards in front office operations

AI Tools Integration
Experience using AI tools to streamline tasks and workflows for improved operational efficiency

Multi-language Customer Support
Providing high-quality customer support in both Polish and English languages in hospitality environment

Experience

Professional experience0 - 5 years
Freelancer since2025

Languages

EnglishNative speakerPolishNative speaker

Project history

Front Office Shift Leader

Ibis Styles Kraków Centrum
Coordinated a 12-person front office team in a 300-room hotel, ensuring smooth daily operations and top-quality guest service. Managed financial reports, invoicing, and payment verification using Stripe, Excel, and Google Sheets. Introduced a simplified financial control system that reduced verification time by 50%. Cooperated with the accounting department to ensure accurate financial documentation. Trained and supervised new team members, improving efficiency and service standards.

Front Office Supervisor

The Crown Handwritten Collection, Kraków
Oversaw daily front office operations and assisted with financial administration tasks. Created and maintained Excel reports for management and accounting teams. Ensured compliance with company policies and handled complex guest inquiries with professionalism. Supported data-driven decision-making by analysing operational and financial data.

Receptionist

The Crown Handwritten Collection, Kraków
Managed guest check-ins, payments, and reporting in the Oracle system. Verified transactions, maintained records, and ensured data accuracy. Assisted in internal audits and collaborated with accounting on financial settlements. Provided high-quality customer support in both Polish and English.

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