05/29/2025 updated
100 % available
Experienced Virtual Assistant with Customer Service and Administrative Skills
Lagos, Nigeria
Only remote
B.Sc. Accounting (in progress)Accounts ReceivableCalendar ManagementCustomer Relationship ManagementBusiness CommunicationServicio al ClienteData EntryEmail ManagementSalesGraphic DesignLead GenerationMarketing EffectivenessProject ManagementQuickBooks (Software)Stock ControlTime Management
Email Management
Email inbox organization with timely responses and maintaining confidentiality when handling sensitive information.
Customer Relationship Management
Customer service representation, ticket creation, complaint resolution, and ensuring positive client experiences.
Calendar & Appointment Management
Calendar organization for optimal time management, appointment scheduling, and client meeting coordination.
Data Entry
Accurate information input and management across various platforms and systems.
QuickBooks
Management of sales transactions including invoicing, payments, and inventory tracking.
Project Management
Coordination and organization of tasks to help businesses stay efficient and meet deadlines.
Lead Generation
Identification and cultivation of potential business opportunities for clients.
Graphic Designing
Creation of visual content to support business communication and marketing needs.
Email inbox organization with timely responses and maintaining confidentiality when handling sensitive information.
Customer Relationship Management
Customer service representation, ticket creation, complaint resolution, and ensuring positive client experiences.
Calendar & Appointment Management
Calendar organization for optimal time management, appointment scheduling, and client meeting coordination.
Data Entry
Accurate information input and management across various platforms and systems.
QuickBooks
Management of sales transactions including invoicing, payments, and inventory tracking.
Project Management
Coordination and organization of tasks to help businesses stay efficient and meet deadlines.
Lead Generation
Identification and cultivation of potential business opportunities for clients.
Graphic Designing
Creation of visual content to support business communication and marketing needs.
Languages
EnglishNative speaker
Project history
Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a positive shopping experience. Manage daily sales transactions using QuickBooks, including invoicing, payments, and inventory tracking.
Organized calendars for optimal time management, handled email inboxes with timely responses, set up client appointments, created tickets for customer complaints, and resolved issues while maintaining confidentiality.