05/07/2025 updated

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Virtual Assistant

Port Harcourt, Nigeria
Only remote
Associates Degree Software Engineering
Port Harcourt, Nigeria
Only remote
Associates Degree Software Engineering

Profile attachments

ForuneVA.pdf

Data EntryWeb DesignLiveChatProject ManagementResponsive Web DesignSocial MediaTime ManagementVirtual AgentsIT Customer Service
  Microsoft Office Suite.
Written & Verbal Communication.
Time Management.
Ability to Adapt Quickly to New Software.
Google Workspace.
Ability to Meet Deadlines Effectively.
Attention to Detail.
Strong Knowledge of Social Media Platforms.
Ability to Adapt Quickly to New Tools.
Project Management
   

Experience

Professional experience5 - 10 years
Freelancer since2021

Languages

EnglishNative speaker

Project history

Virtual Assistant

Smartskep Solutions Limited

Internet & IT

< 10 team member

Provided excellent customer service by addressing inquiries and resolving issues in a timely and
professional manner. Processed orders and payments accurately using company software.
Maintained customer records and updated databases with new information. Assisted in training
new employees on customer service procedures and company policies. Collaborated with other
departments to ensure seamless communication and customer satisfaction.

Administrative Assistant

JCP Network Consults Limited

Internet & IT

10-50 team member

Assisted with various administrative tasks such as data entry, filing, and organizing documents.
Managed incoming calls and emails, providing timely responses and forwarding messages as
necessary. Scheduled appointments and meetings for team members using Google Calendar.
Prepared reports and presentations using Microsoft Office Suite. Collaborated with team members
to streamline office processes and improve efficiency.

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