10/29/2026 updated
verified
100 % availableIT Delivery Recovery, Backlog Management & Infrastructure Programme Management across EMEA
Mellieha, Malta
Only remote
International Business/Trade/Commerce, Universita degli Studi di Milano (October 2013 - July 2014)About me
Delivery and programme manager for network and infrastructure rollouts. 13+ years in telecoms and finance, ex-Vodafone Squad Lead for Network as a Service, CCNP. I run multi-site rollouts, recover stalled projects and flag risks early. Contracting via Nova Management Solutions (Malta), EU-wide.
Application Lifecycle ManagementApplication Performance ManagementComputer-Aided Facility ManagementCisco Certified Network ProfessionalCivil InfrastructureConfiguration ManagementDisaster RecoveryIT ManagementInfrastructure Management ServicesIT Service ManagementNagiosNetwork ProgrammingScrum MethodologyRelease ManagementRequirements Traceability
Program Management
Extensive experience managing complex IT infrastructure portfolios across EMEA, including backlog recovery, SLA restoration, and operational stabilisation. Delivery of 50+ stalled projects with full documentation and governance frameworks built from scratch.
Telecommunications & Network Engineering
Deep technical background in enterprise and service provider network infrastructure, including data centre network engineering, network design, cloud planning, and squad leadership on large-scale NaaS programmes at Vodafone. Hands-on experience with vendors such as Cisco, Arista, F5, and Fortinet.
IT Governance & Service Delivery
Design and implementation of governance frameworks, structured reporting, and C-level dashboards that drive accountability and decision-making. Proven track record of reducing open ticket backlogs by up to 97% and improving SLA compliance from 44% to over 90%.
Agile & Scrum Methodologies
Application of agile methodologies and Scrum practices in cross-functional IT projects, reducing delivery time by 15% and improving team collaboration. Certified in Google Project Management and Project Execution.
Cloud Planning & Infrastructure
Cloud planning and DataCenter resource coordination, ensuring high reliability and security compliance. Experience with greenfield deployments and scalable cloud service models within enterprise environments.
Stakeholder & Vendor Management
Acting as Single Point of Contact for End-to-End design, managing relationships with C-level executives and vendors including Cisco, Arista, F5, and Fortinet. Negotiation of deals and strategic alignment across multiple teams and organisations.
NIS2 Compliance & Cybersecurity Infrastructure
Architecture and delivery of firewall protection across 125 energy sites under NIS2 regulation, completed in 26 days against a three and a half month plan, engineered as one standard landing inside a fifteen-minute maintenance window at every site.
Automation & Reporting
Implementation of automated tracking and reporting systems replacing manual Excel-based processes, providing leadership with real-time visibility into project status and operational metrics.
Cisco Certified Network Professional (CCNP)
Holding the Cisco Certified Network Professional (CCNP) certification, demonstrating advanced knowledge in network design, implementation, and troubleshooting for enterprise and service provider environments.
Google AI Essentials
Certified in Google AI Essentials, reflecting awareness and practical understanding of artificial intelligence tools and their application in modern IT and business contexts.
Extensive experience managing complex IT infrastructure portfolios across EMEA, including backlog recovery, SLA restoration, and operational stabilisation. Delivery of 50+ stalled projects with full documentation and governance frameworks built from scratch.
Telecommunications & Network Engineering
Deep technical background in enterprise and service provider network infrastructure, including data centre network engineering, network design, cloud planning, and squad leadership on large-scale NaaS programmes at Vodafone. Hands-on experience with vendors such as Cisco, Arista, F5, and Fortinet.
IT Governance & Service Delivery
Design and implementation of governance frameworks, structured reporting, and C-level dashboards that drive accountability and decision-making. Proven track record of reducing open ticket backlogs by up to 97% and improving SLA compliance from 44% to over 90%.
Agile & Scrum Methodologies
Application of agile methodologies and Scrum practices in cross-functional IT projects, reducing delivery time by 15% and improving team collaboration. Certified in Google Project Management and Project Execution.
Cloud Planning & Infrastructure
Cloud planning and DataCenter resource coordination, ensuring high reliability and security compliance. Experience with greenfield deployments and scalable cloud service models within enterprise environments.
Stakeholder & Vendor Management
Acting as Single Point of Contact for End-to-End design, managing relationships with C-level executives and vendors including Cisco, Arista, F5, and Fortinet. Negotiation of deals and strategic alignment across multiple teams and organisations.
NIS2 Compliance & Cybersecurity Infrastructure
Architecture and delivery of firewall protection across 125 energy sites under NIS2 regulation, completed in 26 days against a three and a half month plan, engineered as one standard landing inside a fifteen-minute maintenance window at every site.
Automation & Reporting
Implementation of automated tracking and reporting systems replacing manual Excel-based processes, providing leadership with real-time visibility into project status and operational metrics.
Cisco Certified Network Professional (CCNP)
Holding the Cisco Certified Network Professional (CCNP) certification, demonstrating advanced knowledge in network design, implementation, and troubleshooting for enterprise and service provider environments.
Google AI Essentials
Certified in Google AI Essentials, reflecting awareness and practical understanding of artificial intelligence tools and their application in modern IT and business contexts.
Experience
Professional experience10+ years
Freelancer since2024
Languages
EnglishFluentItalianNative speakerRomanianNative speaker
Project history
Founded Nova Management Solutions in Malta to fix stalled IT delivery: backlog recovery, SLA restoration and operational stabilisation for organisations across EMEA. Small, senior, assembled per engagement. Recent delivery includes firewall protection across 125 energy sites under NIS2, completed in 26 days against a three and a half month plan.
Called in after completing a 9-month IT transition project to take ownership of ongoing service delivery. Stabilised operations, reduced backlog from 218 open tickets to 7 (97% reduction), improved SLA compliance from 44% to over 90%, and established governance frameworks across DBA, Linux, Windows, Cloud, DevOps, and Networking teams. Remote engagement.
Brought in to recover a stalled IT infrastructure portfolio with 50+ projects in various states of chaos. Recovered and completed all 50+ projects with proper documentation, built automated tracking and reporting for real-time leadership visibility, and established governance processes. Based in Milan, Lombardy, Italy.