09/16/2025 updated
100 % available
Senior Cloud Engineer
Heerlen, Netherlands
Worldwide
Bachelor of Science EconomicsArtificial IntelligenceAmazon Web ServicesAnalytic ApplicationsAtlassian ConfluenceAtlassian JiraAutomationMicrosoft AzureCloud ComputingCloud EngineeringDevOpsGitHubIdentity ManagementInfrastructure ManagementIT Service ManagementPredictive Analytics
Atlassian Tools Administration
Extensive expertise in Jira Software, Jira Service Management, Confluence, and Bitbucket administration with advanced configuration capabilities for enterprise environments.
Cloud Infrastructure Management
Comprehensive knowledge of AWS, Azure, and Oracle Cloud platforms with proven experience in infrastructure modernization and cloud migration projects.
AI-Assisted Workflow Automation
Development of AI-powered workflows, predictive analytics, and automation solutions that enhance productivity and streamline service delivery processes.
ITSM Implementation
Implementation and optimization of IT Service Management frameworks with focus on ServiceNow platform configuration and integration.
Dashboard Development
Creation of advanced monitoring dashboards and analytics solutions using tools like Splunk, Kibana, Power BI, and Tableau for data-driven decision making.
DevOps Pipeline Integration
Integration of end-to-end DevOps pipelines connecting Jira with Confluence, Bitbucket, GitHub, Jenkins, and ServiceNow for seamless development workflows.
Infrastructure Security
Implementation of security best practices, IAM configurations, and compliance frameworks across cloud and on-premise environments.
Extensive expertise in Jira Software, Jira Service Management, Confluence, and Bitbucket administration with advanced configuration capabilities for enterprise environments.
Cloud Infrastructure Management
Comprehensive knowledge of AWS, Azure, and Oracle Cloud platforms with proven experience in infrastructure modernization and cloud migration projects.
AI-Assisted Workflow Automation
Development of AI-powered workflows, predictive analytics, and automation solutions that enhance productivity and streamline service delivery processes.
ITSM Implementation
Implementation and optimization of IT Service Management frameworks with focus on ServiceNow platform configuration and integration.
Dashboard Development
Creation of advanced monitoring dashboards and analytics solutions using tools like Splunk, Kibana, Power BI, and Tableau for data-driven decision making.
DevOps Pipeline Integration
Integration of end-to-end DevOps pipelines connecting Jira with Confluence, Bitbucket, GitHub, Jenkins, and ServiceNow for seamless development workflows.
Infrastructure Security
Implementation of security best practices, IAM configurations, and compliance frameworks across cloud and on-premise environments.
Experience
Professional experience10+ years
Freelancer since2025
Languages
EnglishNative speaker
Project history
Lead administration and optimization of Jira Software and Jira Service Management for 500+ enterprise users. Designed custom AI-assisted workflows and automations in Jira. Integrated Jira with Confluence, Bitbucket, GitHub, Jenkins, and ServiceNow. Developed advanced dashboards and predictive analytics. Created and enforced Jira governance standards. Delivered Tier 2/3 support and user training.
Administered the ServiceNow ITSM platform. Implemented AI-powered ServiceNow Predictive Intelligence. Designed monitoring dashboards and anomaly detection in Splunk and Kibana. Developed automated incident routing rules in ServiceNow. Trained staff on using ServiceNow's AI-driven features.
Directed infrastructure modernization and cloud migration. Implemented high-availability architectures. Spearheaded the deployment of Microsoft Dynamics CRM and SharePoint. Established cloud automation and cost optimization frameworks. Mentored and managed a cross-functional application support team.