07/12/2025 updated
100 % available
Business Executive with expertise in Customer Service, Sales, and Data Analysis
Uyo, Nigeria
Worldwide
B.A (Hons), History and International StudiesResearchData AnalysisBusiness MarketingBusiness DevelopmentCustomer Relationship ManagementServicio al ClienteCustomer Demand PlanningCustomer RetentionData QualitySalesGoogle DocsMarket ResearchMicrosoft Power BISalesforce TableauUpselling
Data Analysis
Knowledge of data analytics tools including Excel, Google Sheets, Tableau and Power BI. Experience working with cross-functional teams to identify data quality issues and analytical challenges.
Customer Relationship Management
Expertise in managing customer contracts, building customer trust, and exceeding service expectations. Track record of improving customer retention by 30% and achieving vendor of choice status.
Sales and Marketing
Implementation of sales and marketing initiatives to drive revenue growth. Experience in building customer pipelines, managing leads, and upselling products based on customer needs.
Business Growth
Expansion of business services and product portfolios while developing new business relationships. Strong business acumen working with both startups and established businesses.
Leadership and Management
Ability to build and maintain talented teams through coaching, development and support. Skills in fostering teamwork and driving successful outcomes.
Communication
Excellent written and verbal communication skills with ability to engage diverse audiences. Experience in writing business proposals, reports, and correspondence.
Research
Proficiency in researching client brands, industries, and markets efficiently. Experience in market research to identify emerging trends and opportunities.
Knowledge of data analytics tools including Excel, Google Sheets, Tableau and Power BI. Experience working with cross-functional teams to identify data quality issues and analytical challenges.
Customer Relationship Management
Expertise in managing customer contracts, building customer trust, and exceeding service expectations. Track record of improving customer retention by 30% and achieving vendor of choice status.
Sales and Marketing
Implementation of sales and marketing initiatives to drive revenue growth. Experience in building customer pipelines, managing leads, and upselling products based on customer needs.
Business Growth
Expansion of business services and product portfolios while developing new business relationships. Strong business acumen working with both startups and established businesses.
Leadership and Management
Ability to build and maintain talented teams through coaching, development and support. Skills in fostering teamwork and driving successful outcomes.
Communication
Excellent written and verbal communication skills with ability to engage diverse audiences. Experience in writing business proposals, reports, and correspondence.
Research
Proficiency in researching client brands, industries, and markets efficiently. Experience in market research to identify emerging trends and opportunities.
Experience
Professional experience5 - 10 years
Freelancer since2024
Languages
EnglishFluent
Project history
Developed and executed business growth strategies, increasing market share by 20% in a competitive landscape. Built strong client relationships and enhanced customer retention by 30%. Analyzed data to inform business decisions and drive revenue growth.
Implemented retail development strategies resulting in 25% revenue increase within assigned territory. Spearheaded launch of new retail outlets, overseeing site selection, design, and supply chain integration. Conducted market research to identify and capitalize on emerging trends.
Handled research and public relations. Created and documented market reports. Updated stock market reports on company website.