06/24/2025 updated

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Experienced Product Owner with 15+ years in Telecom and IT

Pune, India
Worldwide
MCA, Visvesvaraya Technological University, 2008
Pune, India
Worldwide
MCA, Visvesvaraya Technological University, 2008

Profile attachments

JainGaurav_PO1.pdf

Agile MethodologyData AnalysisTelecommunicationsBillingCustomer Relationship ManagementCustomer ExperienceData ValidationDigital MarketingUser Interface DesignInnovation ManagementOperational ExcellencePartner Relationship ManagementProduct LifecycleScrum MethodologyQuality ManagementMicrosoft Power BISecurities MarketSiebel CRMSQL DatabasesSalesforce TableauTest CaseUsability TestingUser StoriesWebsite ManagementWebsite WireframeTestingAcceptance TestingGenerative AIGPT
Product Lifecycle Management
Extensive expertise in managing product lifecycles to deliver innovative solutions and drive user satisfaction in diverse industries.

Agile Project Management
Strong command of Agile methodologies including backlog grooming, user story creation, sprint planning, and facilitating stakeholder discussions for product roadmapping.

Data Analysis & Reporting
Proficiency in SQL and EAI services for data validation, CDR analysis, reconciliation, and business reporting through Power BI/Tableau.

Telecom & CRM Systems
Hands-on experience with telecom ecosystems including MTN, Mobily, and T-Mobile, across services like Siebel CRM, EDA, billing, interconnect, and channel partner management.

Testing & Quality Assurance
Skilled in UAT, test case verification, and RCA delivery, ensuring high-quality production releases and operational excellence through Incident and Problem Management.

UI/UX Design
Strategic UI/UX initiatives for payment security products, developing wireframes, journey maps, and visual designs that enhanced product usability and accelerated launches.

Network & Provisioning
Experience in PGW/HLR/HSS Configuration, MMA Commands, IN & HLR Validation, Network Element Setup.

Generative AI Tools
Knowledge of ChatGPT, Gemini, n8n, OpenAI for enhancing product capabilities.
 

Experience

Professional experience0 - 5 years
Freelancer since2024

Languages

EnglishNative speakerHindiNative speaker

Project history

Product Owner (Consultant - Amdocs)

Innova Solutions Pvt. Ltd.
Engaged in comprehensive stakeholder collaboration to analyze business requirements and design tailored solutions. Orchestrated agile ceremonies and led backlog grooming sessions to prioritize user stories and features.

Product Analyst (Consultant - Brillio Technologies)

Nityo Infotech
Defined product roadmap for telecom analytics solution, prioritized product features through collaborative brainstorming, and conducted research on 4G and 5G CDR parameters using 3GPP specifications.

Product Owner (Consultant - Skyvera Technology)

Nimzo-i Technology Pvt. Ltd./Sterilite Technology Pvt. Ltd.
Successfully managed the delivery of BSS Stack into production for MTN Sudan, provided post-launch support, and participated in product road mapping sessions.

Tech Lead

Ericsson Global India Pvt. Ltd.
Supervised a team of 5 developers, coordinated sprint activities, prioritized features based on customer needs, and worked on Ericsson Dynamic Activation (EDA) Provisioning Tool.

Test Analyst

Mobily Infotech India Pvt. Ltd.
Prepared comprehensive end-to-end test scenarios for customer journeys across B2B and B2C segments and configured components within Siebel CRM for telecom-specific use cases.

BSS Engineer

IBM India Pvt. Ltd.
Performed daily reconciliation of pending customer and system-generated orders, investigated production issues using SQL queries, and adhered to Incident and Problem Management processes.

BSS Engineer

Mobily Infotech India Pvt. Ltd.
Performed daily reconciliation of customer and system-generated orders, analyzed EAI service issues using SQL queries, and followed Incident and Problem Management protocols.

Production Engineer

Tecnotree Convergence India Pvt. Ltd.
Assisted in system testing and implementation activities, analyzed rejected CDRs and performed troubleshooting on failed records.

Portfolio


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