Manager IT - Infrastructure
Greenstar Social Marketing Affiliated; Head Office
Keywords
Computer Security
Data Centers
Windows Servers
Active Directory
Microsoft Dynamics AX
Dynamic Host Configuration Protocol
Disaster Recovery
Hyper-V
Wireless LAN
HP Servers
Skills
Active Directory, Active Directory Services, Antivirus, business applications, Cisco, Cisco Firewalls, Cisco Switches, cloud, Information security, IT Security, Cyber Security, data centers, Datacenter, data center, data deduplication, data management, data storage, databases, desktops, Disaster Recovery, Disaster Recover, DNS, DHCP Server, DHCP, File Server, Firewall, Fortinet, Gsuite, HP blade, HP Servers, Hyper-V, Hyper V, IT management, Access Management, ISA, information systems, IT projects, IT infrastructure, IT infrastructure operations, Computer Science, IIS, Ticket System, WAMP, Email Server, Azure, Dynamics AX, MS Dynamics AX, Microsoft Office 365, Office 365, MSSQL, Microsoft Specialist, Modem, MPLS, servers, Network Switch, network equipment, Nutanix, office automation, Office365, Oracle, Oracle EBS, Prism, Routing and switching, SAP S4 HANA, SQL, SIEM, Application Servers, Server Virtualization, Patch Management, Symantec Backup Exec, authentication, ESXi, VMware vSphere, vCenter, Veeam, Virtual Environment, VPN, Virtualization, VMware, IP Telephony, WI-FI, LAN/WAN, Windows Server, Server 2012, Windows Servers, WLAN, Cisco Wireless, WSUS
Project history
01/2018
-
05/2022
Ensure the optimal performance of business-critical Datacenter, Servers, networks, workstation
equipment, Internet sites, user application, and databases. Access the capabilities of existing
systems and processes with the goal of identifying improvement opportunities. Evaluating emerging
technologies for suitability with long-term business goals. Procure hardware, software, and
equipment. Initial negotiate and administer vendor contract.
Selected Achievements:
* Build highly capable infrastructure and support team for facing 24X7 operation challenges.
* Design and oversee of tier-2 Datacenter to serve 24X7 uninterruptable ERP, CRM. 99.98%
availability
* Successful migration of VMware Environment from hosting Provider to in-house data center without
any downtime.
* Successful deployment of VMware Environment from scratch.
* Migrate conventional physical servers to the virtualized server (VMware) and reduce operational,
managerial, and other overhead costs. upto 40% and reduce hardware failure possibilities and
achieve 99.98% availability goal.
* Administration of Office365 for 1200 + users across Pakistan
* Successful Implementation of Active Directory domain hierarchy for a single authentication
* Successful technical deployment of ERP servers (MS Dynamics AX 2012)
* Successful implementation and automation of Tape Backup Solution with Veritas Symantec Backup
Exec
* Successful implementation of Oracle EBS/SQL Backup Automation and Replication
* Successful implementation of Disaster Recover site with Veeam Backup & Replication
* Procurement, designing, and deployment of Fortinet Firewall 200 D
* Successful Implementation of Kaspersky Antivirus Endpoint Security for Business
* Successful Implementation of Video Conferencing Solution for 12 Locations Nationwide
* Successful Implementation of WFH (Work From Home) Fortinet IPSec VPN to connect with office IT
Enabled Services
* Managed the team of 1 System Administrator, 1 Network Administrator and 2 Regional IT Executives
* Reporting to Head of IT and Chief Financial Officer
equipment, Internet sites, user application, and databases. Access the capabilities of existing
systems and processes with the goal of identifying improvement opportunities. Evaluating emerging
technologies for suitability with long-term business goals. Procure hardware, software, and
equipment. Initial negotiate and administer vendor contract.
Selected Achievements:
* Build highly capable infrastructure and support team for facing 24X7 operation challenges.
* Design and oversee of tier-2 Datacenter to serve 24X7 uninterruptable ERP, CRM. 99.98%
availability
* Successful migration of VMware Environment from hosting Provider to in-house data center without
any downtime.
* Successful deployment of VMware Environment from scratch.
* Migrate conventional physical servers to the virtualized server (VMware) and reduce operational,
managerial, and other overhead costs. upto 40% and reduce hardware failure possibilities and
achieve 99.98% availability goal.
* Administration of Office365 for 1200 + users across Pakistan
* Successful Implementation of Active Directory domain hierarchy for a single authentication
* Successful technical deployment of ERP servers (MS Dynamics AX 2012)
* Successful implementation and automation of Tape Backup Solution with Veritas Symantec Backup
Exec
* Successful implementation of Oracle EBS/SQL Backup Automation and Replication
* Successful implementation of Disaster Recover site with Veeam Backup & Replication
* Procurement, designing, and deployment of Fortinet Firewall 200 D
* Successful Implementation of Kaspersky Antivirus Endpoint Security for Business
* Successful Implementation of Video Conferencing Solution for 12 Locations Nationwide
* Successful Implementation of WFH (Work From Home) Fortinet IPSec VPN to connect with office IT
Enabled Services
* Managed the team of 1 System Administrator, 1 Network Administrator and 2 Regional IT Executives
* Reporting to Head of IT and Chief Financial Officer
01/2015
-
12/2017
Assistant Manager IT - Systems
The Aman Foundation, Head Office
Served as a Lead of System Infrastructure. Design and implementation of IT infrastructure, analyze
business process and office automation.
Selected Achievements:
* Build System/Infrastructure and Virtual Environment
* Design and oversee infrastructure and datacenter
* Servers sizing, procurement, and deployment
* Successful implementation of Kaspersky Antivirus
* Successful deployment of microwave connectivity between 15 Remote locations and Head Office
* Successful migration of Email Services from Gmail to Office365 for 1000 + Users
* Successful implementation and automation of Tape Backup Solution with Veritas Symantec Backup
Exec
* Successful implementation of Disaster Recover site on private cloud with Veeam backup solution
* Successful Deployment of File Server on SAN Storage on (HP P2000 Storage Works)
* Procurement, designing, and deployment of SAN Storage (EMC 5200) to cater the user's data,
department data, and critical business data
business process and office automation.
Selected Achievements:
* Build System/Infrastructure and Virtual Environment
* Design and oversee infrastructure and datacenter
* Servers sizing, procurement, and deployment
* Successful implementation of Kaspersky Antivirus
* Successful deployment of microwave connectivity between 15 Remote locations and Head Office
* Successful migration of Email Services from Gmail to Office365 for 1000 + Users
* Successful implementation and automation of Tape Backup Solution with Veritas Symantec Backup
Exec
* Successful implementation of Disaster Recover site on private cloud with Veeam backup solution
* Successful Deployment of File Server on SAN Storage on (HP P2000 Storage Works)
* Procurement, designing, and deployment of SAN Storage (EMC 5200) to cater the user's data,
department data, and critical business data
01/2012
-
12/2014
Executive IT
The Aman Foundation, Head Office
http://www.theamanfoundation.org/
* Managing Helpdesk Team members by 24/7/365
* Ensuring IT Helpdesk Service level is up to the mark
* Carry out Team Management for day-to-day operations tasks for IT Services
* Provide helpdesk support and resolve problems to the end user's satisfaction
* Monitor and respond quickly and effectively to requests received through the IT helpdesk Ticket
System
* Install, test, and configure new workstations, peripheral equipment, and software
* Receive, log, and track all calls from users related to network, printing and PC issues, etc
* Participate in the research and evaluation of new technology
* Ability to manage multiple concurrent tasks
* Ability to work independently or in a group to accomplish a task
* To adopt and carry out all objectives and plans provided by IT Manager
* Managing Helpdesk Team members by 24/7/365
* Ensuring IT Helpdesk Service level is up to the mark
* Carry out Team Management for day-to-day operations tasks for IT Services
* Provide helpdesk support and resolve problems to the end user's satisfaction
* Monitor and respond quickly and effectively to requests received through the IT helpdesk Ticket
System
* Install, test, and configure new workstations, peripheral equipment, and software
* Receive, log, and track all calls from users related to network, printing and PC issues, etc
* Participate in the research and evaluation of new technology
* Ability to manage multiple concurrent tasks
* Ability to work independently or in a group to accomplish a task
* To adopt and carry out all objectives and plans provided by IT Manager
01/2009
-
12/2011
IT Officer
UPS America Ins
https://www.ups.com/
* Provided Software/Hardware and internet/LAN support on complaint basis
* Deployed DHCP Server for Automatic IP Configuration to the users
* Installed and managed Active Directory Services on Win-2003 and Win-XP Environment
* Troubleshooting of network equipment (Network Switch, DSL Modem, Printers)
* Maintaining and providing services
* Responsible for looking after LAN/WLAN
* Provided Software/Hardware and internet/LAN support on complaint basis
* Deployed DHCP Server for Automatic IP Configuration to the users
* Installed and managed Active Directory Services on Win-2003 and Win-XP Environment
* Troubleshooting of network equipment (Network Switch, DSL Modem, Printers)
* Maintaining and providing services
* Responsible for looking after LAN/WLAN
