Identity and Access Management Consultant

Brief
Description:
Resolve complex technical incidents and problems manifesting themselves in TIM/TAM. Perform incident
and problem isolation, passing responsibility to other support areas where appropriate. Perform
system configuration changes as required in both test and production environments. Perform software
configuration and related tasks in support of TIM / TAM infrastructure and Business projects.
Provide advice to eCommerce infrastructure and Business projects on tasks required to meet technical
and business requirements also assist with estimating of time and cost for changes
Produce new and improve existing support documentation and procedures
Comply with security policy and process within their technology domain
Apply IT Service Management (ITIL) best practice
Provide on-call support for TIM / TAM systems as required




Org/Role: IAM SME for the Retail store in the United States.
Brief
Description:
Implementing Tivoli Identity Solution to manage the Life-cycle of the users. Configuration of ITDI
Assembly Lines for initial user data uploads to ITIM servers. Customization of the environments as
per the customer requirements. Integrating the services with ITIM. Effectively supporting 24/7
business need and adhering the SLA. Identifying the bottle necks in the environment and applying the
patches to enhance the business flow. Perform the knowledge transfer required to transition
responsibility for ongoing maintenance to client team following the deployment.

Implementing HA architecture to support 24/7 business need. Production support to the environment
integrated with Tivoli Access Manager and resolve issues encountered in the administered area.
Constantly upgrade the environment with the patches and fixes released. Provide consulting to
integrate new applications with Tivoli Access Manager and to set up the Disaster Recovery
Environment.




Org/Role: IAM SME for a Leading Financial Service Provider in the US
Brief
Description:
Implementing Tivoli Identity Solution to manage the Life-cycle of the users. Configuration of ITDI
Assembly Lines for initial user data uploads to ITIM servers. Customization of the environments as
per the customer requirements. Integrating the services with ITIM. Effectively supporting 24/7
business need and adhering the SLA. Identifying the bottle necks in the environment and applying the
patches to enhance the business flow. Creation and QA of various deliverable documents like Business
System Requirement Report, Detailed Design Specification, User Manuals, Configuration Manuals,
Testing Manuals, etc. Constantly upgrade the environment with the patches and fixes released.
Perform the knowledge transfer required to transition responsibility for ongoing maintenance to
client team following the deployment


The project responsibilities included the migration of the datacenter and TAM from 6.0 to 6.1.
Customization of the environments to include self service and forgot password. Implementing HA
architecture to support 24/7 business need. Production support to the environment integrated with
Tivoli Access Manager and resolve issues encountered in the administered area. Constantly upgrade
the environment with the patches and fixes released. Provide consulting to integrate new
applications with Tivoli Access Manager and to set up the Disaster Recovery Environment.




Org/Role: IAM SME for second-largest personal lines insurer in the United States
Brief
Description:

Integrating JAVASAP, .net internet and intranet facing application with Tivoli access manager e
*business. This includes the migration of the datacenter and TAM from 6.0 to 6.1. Customization of
the environments to include self service and forgot password. Implementing HA architecture to
support 24/7 business need. Production support to the environment integrated with Tivoli Access
Manager and resolve issues encountered in the administered area. Constantly upgrade the environment
with the patches and fixes released. Provide consulting to integrate new applications with Tivoli
Access Manager and to set up the Disaster Recovery Environment.

Brief
Description:
Involved in various pre-sales activity, gathering the client requirement, cost estimation, preparing
the technical and business document are some of the major task handled. Apart from the above
mentioned activity involved in various technical interview evaluating person face to face and over
telephonic too.