09/25/2025 updated
GS
100 % available
Senior Business Analyst with Guidewire ClaimCenter Expertise
MC, Monaco
Worldwide
BSC (HONS) INFORMATION SYSTEMS / TECHNOLOGYArtificial IntelligenceAutomationBusiness AnalysisBusiness Process ImprovementBusiness RequirementsCustomer ExperienceClaim ProcessingDigitizationFunctional DesignMarketingProject ManagementScrum MethodologyRequirements AnalysisStakeholder ManagementSystems Integration
Guidewire ClaimCenter
12 years of expertise in Guidewire ClaimCenter, leading projects from requirements gathering to deployment.
Business Analysis
Expertise in translating complex business requirements into functional and non-functional specifications for development teams.
Scrum Methodologies
Certified Scrum Master with experience in agile facilitation and sprint planning.
Process Optimization
Skills in driving process optimisation, claims lifecycle automation, and localisation of ClaimCenter to meet market-specific needs.
Stakeholder Management
Strong stakeholder management skills, including facilitating workshops, presentations, and training for business users.
Project Management
Experience in managing Customer Journey projects from planning through to implementation.
Digital Transformation
Knowledge in digital transformation, marketing, web, data, integrations, and AI applications in various industries.
12 years of expertise in Guidewire ClaimCenter, leading projects from requirements gathering to deployment.
Business Analysis
Expertise in translating complex business requirements into functional and non-functional specifications for development teams.
Scrum Methodologies
Certified Scrum Master with experience in agile facilitation and sprint planning.
Process Optimization
Skills in driving process optimisation, claims lifecycle automation, and localisation of ClaimCenter to meet market-specific needs.
Stakeholder Management
Strong stakeholder management skills, including facilitating workshops, presentations, and training for business users.
Project Management
Experience in managing Customer Journey projects from planning through to implementation.
Digital Transformation
Knowledge in digital transformation, marketing, web, data, integrations, and AI applications in various industries.
Experience
Professional experience10+ years
Freelancer since2018
Languages
EnglishNative speaker
Project history
Working on a regulatory tax review project for claim payments at Achmea Insurance. Mentoring trainee business analysts and implementing strategic BA best practices.
Led Customer Journey projects for BMW Automotive, focusing on digital transformation, marketing, web, data, integrations, and AI.
Led process definition and system requirements elicitation for Open Banking systems integration and Mobile App upgrade.