03/06/2025 updated


100 % available
Freelance Consultant with 100+ Ivanti Neurons (formerly HEAT) for ITSM, ITAM Implementations
Tallinn, Estonia
Worldwide
Diploma in Computer Information SystemsArchitectureBMC Remedy Action Request SystemCustomer Relationship ManagementConsultingIT Service ManagementNeuronsUser AssistanceInforServicenow
29+ years, 100+ Ivanti Neurons for ITSM/ITAM (powered by HEAT) implementations, extensive experience with Ivanti Neurons for ITSM, Ivanti Service Manager, Saleslogix CRM, HEAT ITSM, some ServiceNow, BMC Remedy, and SageCRM.
ITSM Best Practices, Latest Solutions, Development, Consulting, Architecture, Design, and Remote Support since 1996, worldwide, in the UK, Europe, Australia, South Korea, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, HEAT ITSM. Plus some ServiceNow, Remedy, and SageCRM experience.
DDISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Cherwell, ServiceNow, BMC Remedy, Infor, or Sage. Any use of the software product names is descriptive of the fact that we have experience with the above-mentioned ITSM, ITAM, and CRM products. Any reference to "Ivanti Consultant", "Ivanti Developer", "Ivanti Architect", "Ivanti Service Manager Implementation Specialist", or "HEAT Consultant' describes experience and skillset. Gregor has never been employed by Ivanti, however, he has sub-contracted for, coached, and mentored Ivanti Business Partners, in Canada, the US, Australia, and New Zealand.
ITSM Best Practices, Latest Solutions, Development, Consulting, Architecture, Design, and Remote Support since 1996, worldwide, in the UK, Europe, Australia, South Korea, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, HEAT ITSM. Plus some ServiceNow, Remedy, and SageCRM experience.
DDISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Cherwell, ServiceNow, BMC Remedy, Infor, or Sage. Any use of the software product names is descriptive of the fact that we have experience with the above-mentioned ITSM, ITAM, and CRM products. Any reference to "Ivanti Consultant", "Ivanti Developer", "Ivanti Architect", "Ivanti Service Manager Implementation Specialist", or "HEAT Consultant' describes experience and skillset. Gregor has never been employed by Ivanti, however, he has sub-contracted for, coached, and mentored Ivanti Business Partners, in Canada, the US, Australia, and New Zealand.
Languages
GermanNative speakerEnglishNative speaker
Project history
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.
ITSM Best Practices, Latest Solutions, Development, Consulting, Architecture, and Design since 1996, that's 27+ years, 100+ ITSM implementations, worldwide, in the UK, Europe, Australia, South Korea, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, HEAT ITSM. Plus some ServiceNow, Remedy, and SageCRM experience.
Systems Integrations with ERP solutions such as SAP, Sage, JDE, PWC, Microsoft Dynamic, and Discovery Tools such as SCCM, End Point Manager (EPM), proprietary banking systems, and others.
Customers include Fortune 500 and Global 500 enterprise clients, Frontrange Business Partners, Ivanti Business Partners, and private Swiss Banks, worldwide in the UK, Europe, Australia, New Zealand, South Korea, Singapore, Canada, and the USA.
DISCLAIMER: I have never been employed by Ivanti. "Ivanti Consultant", and "Ivanti Developer" refer to job description, experience, and skill set with Ivanti's products. Also, note that I have never been directly employed by Ivanti, however, I have been employed by and sub-contracted for Frontrange Business Partners and sub-contracted for Ivanti Business Partners to work with Ivanti Project Managers and/or Ivanti Implementations. Why Ivanti? It's my ITSM product of choice!
ITSM Best Practices, Latest Solutions, Development, Consulting, Architecture, and Design since 1996, that's 27+ years, 100+ ITSM implementations, worldwide, in the UK, Europe, Australia, South Korea, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, HEAT ITSM. Plus some ServiceNow, Remedy, and SageCRM experience.
Systems Integrations with ERP solutions such as SAP, Sage, JDE, PWC, Microsoft Dynamic, and Discovery Tools such as SCCM, End Point Manager (EPM), proprietary banking systems, and others.
Customers include Fortune 500 and Global 500 enterprise clients, Frontrange Business Partners, Ivanti Business Partners, and private Swiss Banks, worldwide in the UK, Europe, Australia, New Zealand, South Korea, Singapore, Canada, and the USA.
DISCLAIMER: I have never been employed by Ivanti. "Ivanti Consultant", and "Ivanti Developer" refer to job description, experience, and skill set with Ivanti's products. Also, note that I have never been directly employed by Ivanti, however, I have been employed by and sub-contracted for Frontrange Business Partners and sub-contracted for Ivanti Business Partners to work with Ivanti Project Managers and/or Ivanti Implementations. Why Ivanti? It's my ITSM product of choice!
Roles and Responsibilities from Project Management, System Architecture, Design, Development, Consulting (technical & functional) for ITSM/ITAM/CRM Products such as Ivanti Neurons, Ivanti Service Manager, Ivanti Asset Manager, HEAT ITSM