COPY EDITOR/WRITER, SOCIAL MEDIA INTERN, ADMINISTRATIVE VOLUNTEER

INDUSTRY: INSURANCE INFORMATICS/DATA PROVIDER
* Owned content research and quality assurance processes for international resources within
Advisen's suite of cyber, management liability, and speciality risk products designed to provide
data, risk assessment solutions, and benchmarks, delivering various perspectives of the cyber
insurance market
* Completed $60,000 contracted Operational Risk business process outsourcing (BPO), including
frequent progress reports, devising standard operating procedures (SOPs), and delivering over 100
products on time and on budget - This contract was later increased to roughly $65,900.
* Created and maintained style guide for OpBase entries (part of OpRisk project) in concert with
the company leading the BPO
* Word choice
* Spelling (Had to be UK spelling)
* Phrases
* Inclusion of Amounts
* Grammar
* Sources
* Dates
* Laws and their abbreviations
* Word choice
* Created and maintained data dictionary of operational risk of terms to be used in OpRisk project.
Included 10 levels and 153 sublevels.
* Knowledge base includes
* Business and Market Practices
* External/Internal Theft and Fraud
* Internal/External Unauthorized Activity
* Internal/External Computer Crime
* Systems Security
* Customer/Client Account Management
* Monitoring and Reporting
* Customer Intake and Documentation
* Diversity & Discrimination
* Disasters
* Product Flaws
* Employee Relations
*
* Maintained category and type data dictionary of 28 categories and 220 types to ensure accuracy
* Knowledge Base includes:
* Business Practices Risks
* Corporate Capital Risks
* Criminal Risks
* Cyber/Identity Risks
* Employment
* Environment
* Finance & Investment
* Financial Practices
* General Litigation
* Government & Municipal Risks
* Intellectual Property
* Man-Made Disasters
* Management & Fiduciary Risks
* Products
* Professional Practices
* Property
* Shareholder Risks
* Services & Operations
* Trade Practices Risks
* Transport & Shipping
* Workplace
* Facilitated the expansion of multiple data fields within the Cyber Risk portion of the Large Loss
Database
* Knowledge Bank:
* Industrial Controls & Operations
* Improper Data Collection
* Skimming
* Phishing
* IT Configuration/Implementation Errors
* Processing Errors
*
* Led Filipino researchers on "deep dive" research project, called Scenarios
* Knowledge Bank:
* Court Dockets
* Complaints
* Settlement Agreements
* Security and Exchange (SEC) Filings
* Department of Justice (DoJ) Press releases
* State Court Website Navigation
* Company Press Releases
* Case Summary Writing
* Led sixteen trainings and provided operational feedback with international data research teams
located in Philippines
* Knowledge Bank
* Manual Deduplication
* Cyber Laws
* Compromised Data or Source
* Affected Count
* Malicious Cyber Actor
* Cyber Subevents that were part of a larger event chain
* Established a measurement system and owned implementation process of accurate data entry and
reporting using data accuracy criteria, leading to a 30% increase in and sustained accuracy rate
of 92% for database entries

INDUSTRY: POPULAR CULTURE MAGAZINE
* Wrote twenty quality, original ezine articles for socially active consumers of popular culture
* Interviewed twenty musicians and authors for original articles

INDUSTRY: CLOUD/CYBER INSURANCE
* Collaborated in the start-up development of cloud insurance company to track cyber-security
events


* Researched cloud-based marketing demographics
* Proposed marketing strategy designs