06/11/2025 updated

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Technology Adoption Strategist and Premium Enablement Specialist

Marikina City, Philippines
Only remote
Bachelor of Science in Information Technology
Marikina City, Philippines
Only remote
Bachelor of Science in Information Technology

Profile attachments

Hannah Lyne Pigao Resume 2025.pdf

Strategic ManagementChange ManagementContent CreationDigital ContentInstructional DesignJAWS Scripting LanguageProcess DesignMicrosoft SharePointStakeholder EngagementStandardizationTechnological ChangeTechnology Adoption LifecycleUsability TestingWeb AnalyticsWorkflowsUser AdoptionExpertise in Communications
Microsoft 365 Enablement
Expertise in Microsoft 365 suite including Teams, SharePoint, OneDrive, Outlook, and other applications with proven strategies for user adoption and implementation.

Content Development
Creation of evergreen content and enablement assets that support long-term usability and self-service learning across enterprise platforms.

Change Management
Strategic leadership in global technology rollouts with focus on stakeholder engagement, communication planning, and adoption strategies.

Instructional Design
Development of training materials using ILT/VILT methodologies, eLearning solutions, and video content to support enterprise technology adoption.

Accessibility Compliance
Implementation of accessibility standards in digital content using tools like JAWS, NVDA, and Adobe Acrobat to ensure inclusive user experiences.

Digital Analytics
Application of data-informed approaches to drive platform engagement through personalized communication and multi-channel strategies.

Process Design
Standardization of workflows and procedures to improve efficiency and consistency in technology implementation.
 

Experience

Professional experience5 - 10 years
Freelancer since2025

Languages

EnglishNative speaker

Project history

Premium Enablement and Content Specialist / Adoption

Accenture
Lead strategic initiatives to increase user adoption of enterprise technology tools by aligning digital content, engagement campaigns, and communication planning. Develop evergreen content and enablement assets for long-term usability and self-service learning.

Change Management Specialist

Accenture
Led global rollout and end-user enablement for Microsoft Teams (500,000+ users), SharePoint, OneDrive, Microsoft To-Do, Project for the Web, and Outlook. Designed comprehensive training and communication strategies supporting enterprise technology adoption.

Junior Test Engineer

Accenture
Developed test plans and executed test cycles for enterprise software releases. Logged accessibility-related defects using JAWS, NVDA, and Adobe Acrobat. Documented testing outcomes using HP ALM to ensure release readiness.

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